Our Reviews

Jonathan T|2019 GMC Acadia

Confirmed Service Customer

1/24/2025

Great customer service experience. Very good communication. Trevor was very helpful.

1/25/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

HOUSTON, TX

Debbie M|2020 Chevrolet Corvette

Confirmed Service Customer

1/24/2025

Easy to schedule Staff very friendly Got my car back when promised!!

1/25/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LEAGUE CITY, TX

Daniel F|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

1/26/2025

Kyle was my salesman and he was the best. I’ve purchased a few cars and he was the best salesman I’ve had. Will be coming back for future purchases.

Kyle Scheck

1/27/2025

Hi, Daniel! Thanks for your praise and kind comments about our staff. We hope to be of service to you again in the future. We hope you have a great day!

Business Response

Texas City, TX

Lowell K|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

1/27/2025

Absolute first class experience from first contact to delivery. These folks know how to do everything well! I had the pleasure of working with General Manager Lenny Gordon, Sales Manager Kevin Martinez, Brand Specialist Jared Gaspard and Finance Manager Tonia Allen. Each and every one of them truly care about their customers and were very straightforward and honest in everything they did. Lenny was involved in the entire process and kept everything smooth and easy. Kevin worked with me by phone, email and text and was super responsive. Jared was very professional, got everything together super quickly and answered any question I had. Tonia made the finance process easy, smooth and even quite enjoyable. I will definitely be buying from Fertitta Chevrolet again! These folks are first class and operate like a high end dealership!!!!!

Jared Gaspard

1/28/2025

Hi! Thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

Houston, TX

Anthony K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

1/27/2025

Best experience hands down. Everyone was friendly and professional. Ana was amazing and I appreciate the whole experience. With Gratitude, Tony

Ana Villa

1/28/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

League City, TX

James F|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/23/2025

It was ok

1/24/2025

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Martin C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/23/2025

appointment was made within just a couple of days away, kept, service completed in less than one hour, wireless and coffee (and other beverages) were available while waiting,,

1/24/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

HOUSTON, TX

Michael M|2019 Chevrolet Traverse

Confirmed Service Customer

1/27/2025

Trust and service always trust. They do what they say and the only service, what is needed

1/28/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

PASADENA, TX

Kenneth G|2017 Chevrolet Corvette

Confirmed Service Customer

1/30/2025

Able to accommodate last minute service request.

1/31/2025

Hello, we are glad we could help! Thank you again for the great review!

Business Response

HOUSTON, TX

Eileen B|2025 Chevrolet Trax

Confirmed Sales Customer

2/3/2025

Jared Gaspard was wonderful. This is the second new vehicle we purchased from him in 6 months. He impressed us on the sale of my husband's truck so much I went back to him for my vehicle.

Jared Gaspard

2/4/2025

Thank you for sharing your experience! We’re thrilled to hear that our staff provided you with such great service. It’s wonderful to know that his assistance with your husband’s truck led you to return for your own vehicle purchase. We truly appreciate your continued trust and look forward to assisting you again in the future!

Business Response

League City, TX

Patrick M|2025 Chevrolet Trax

Confirmed Sales Customer

1/27/2025

Kyle was awesome as usual and the staff was quick facilitate the purchase.

Kyle Scheck

1/28/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit!

Business Response

DICKINSON, TX

Charles T|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

1/28/2025

Best experience buying a vehicle I have ever had.

Brett Barr

1/29/2025

Hi there! We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

Pasadena, TX

Stephen D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/28/2025

Quick aervice

1/29/2025

Hello, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DEER PARK, TX

Patricia J|2025 Chevrolet Traverse

Confirmed Sales Customer

1/29/2025

Kyle and Amy were excellent

Kyle Scheck

1/30/2025

Hi, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

Business Response

Houston, TX

Richard G|2024 Chevrolet Colorado

Confirmed Sales Customer

1/29/2025

Very pleased with this dealership. My salesman Steve Gomez kis great.All staff was very helpful and very professional. Will recommend this dealership to anyone I know.Thank you everyone

Esteban Gomez

1/30/2025

We're glad to hear you found our staff was very professional and very helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Texas City, TX

Seabrook Fire Rescue S|2020 Chevrolet Tahoe

Confirmed Service Customer

1/29/2025

Allen and Fertita Chevy are on point

1/30/2025

Hello there, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

Business Response

SEABROOK, TX

Anthony W|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

1/29/2025

This is the second truck I have purchased from Fertitta Chevrolet, previously Norman Frede. Zach was my salesman both times and he was great!! He made the entire process very simple for me and helped me in every way I needed. If I were an owner, Zach Malitz would be the exact employee I would want working for me. Everyone that I interacted with was very accommodating, friendly and made the overall experience very enjoyable. Definitely have a customer for life!!!!

Zach Malitz

1/30/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

League City, TX

Donnie D|2025 Chevrolet Trax

Confirmed Sales Customer

2/2/2025

Zach was very easy to work with and was able to beat the price Bayway was giving me. Everything went smoothly with no hassle.

Zach Malitz

2/3/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon! Thank you, and have a fantastic day!

Business Response

La Porte, TX

Nicole R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/4/2025

Great experience!! Very kind and professional

Christopher Dominguez

2/5/2025

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

League City, TX

Luanne F|2024 Chevrolet Equinox

Confirmed Service Customer

2/11/2025

Had oil changed and tire rotation done in less than 1 hour. Very pleased.

2/12/2025

Hi there, we're so happy we were able to help you out! Thank you again for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

FRIENDSWOOD, TX

Mark S|2025 Chevrolet Equinox

Confirmed Sales Customer

2/12/2025

We enjoyed the experience it was easy and more able to work out a deal for both sides.

Kyle Scheck

2/13/2025

Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

Houston, TX

Roberto G|2025 Chevrolet Equinox

Confirmed Sales Customer

2/12/2025

Had a good salesman, got the car i wanted at about the price i wanted

Kyle Scheck

2/13/2025

Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

FRIENDSWOOD, TX

Kurtis G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/12/2025

I always enjoy working with Brett Barr to purchase a new truck. I've purchased 3 from him and it would be 4 if not for Covid. Brett is one of those persons that if you might be having a bad day, then you cannot help but to feel much happier about everything once you have been around Brett for even a short while. He is such a wonderful human being and that carries over into his business of selling cars and trucks. For this truck purchase, Brett worked his magic to find the exact model and color I wanted because the truck was not available at Fertitta Chevrolet. And this happened after an initial snag in the first go round. It's also not the first time Brett has worked diligently to try and find the perfect vehicle. Thank you Brett Barr and thank you Fertitta Chevrolet.

Brett Barr

2/13/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Fertitta Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

LEAGUE CITY, TX

Isabel C|2024 Chevrolet Equinox

Confirmed Service Customer

2/13/2025

I sent my husband in to take the car to get an oil charged. When I spoke to the rep to schedule I mentioned I need my tires rotated they said it would be done!! When my husband went in they were insisting he had to do an engine clean for $179 and the oil change was $80. I had to call the dealer to let them know it was a free oil change so they didn’t charge him! But It was mentioned again about tire rotation and said yes it would be done and it wasn’t!! I’m super upset with the service we received.

2/13/2025

Thank you for sharing your feedback with us, and we sincerely apologize for the issues you've experienced. We appreciate the opportunity to make this right. Our Service Director will be calling you shortly to learn more about the situation and work toward a resolution to ensure you're fully satisfied.

Business Response

HOUSTON, TX

Merle G|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

2/4/2025

Ferttita Cheverolet is very welcoming and I have been using this dealership for all of my purchases for years. From the salesman to finance, everything is top notch.

Kyle Scheck

2/5/2025

Hello! Thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here Fertitta Chevrolet!

Business Response

Friendswood, TX

Kristina G|2025 Chevrolet Traverse

Confirmed Sales Customer

2/4/2025

I could write a book on how wonderful my experience was at Fertitta. Ana and Zach made my car buying experience so seamless. It was the fastest I’ve ever purchased a vehicle. The professionalism, friendliness, and accommodation were top notch. Would recommend 1000%! All future car buying purchases will definitely be with them.

Ana Villa

2/5/2025

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Dickinson, TX

Anthony A|2025 Chevrolet Trax

Confirmed Sales Customer

2/4/2025

Great experience

Brett Barr

2/5/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

Galveston, TX

Hector B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/4/2025

In and out fast in no time great job

2/5/2025

Hi, thank you for the wonderful star rating! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOUSTON, TX

Carlos F|2022 Chevrolet Camaro

Confirmed Service Customer

2/4/2025

Excellent work and the time frame was just what I was told when I dropped my vehicle

2/5/2025

Hi there! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

HOUSTON, TX

Ricka W|2015 Chevrolet Equinox

Confirmed Service Customer

2/12/2025

Great service continues under new ownership of this long-established dealership.

2/13/2025

Hello, we're glad to hear you enjoyed your visit. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

HOUSTON, TX

Charles C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/14/2025

Very quick and everyone very helpful and on the spot

2/15/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

PASADENA, TX

Terry H|2024 Chevrolet Colorado

Confirmed Sales Customer

2/14/2025

Everything went smoothly from the test drive all the way to the delivery process

Andrew Reyes

2/15/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

La Porte, TX

Carol M|2024 Chevrolet Traverse

Confirmed Service Customer

2/16/2025

Quick Friendly

2/17/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

LA PORTE, TX

Carl H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/16/2025

Once again, grease fittings on the ball joints and other areas were not greased after the oil change on my 2024 Chevy 2500HD. This is a consistent problem that needs to be resolved. Attention to detail please.

2/17/2025

Thank you for bringing this to our attention. We understand how important proper maintenance is for your truck, and we appreciate your feedback. Our service director will be reaching out to you today to discuss this further and ensure your concerns are addressed. We value your time and business so are committed to making this right.

Business Response

FRIENDSWOOD, TX

Hollis C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/16/2025

Very pleased with our vehicle choice

Gregory Mcalpine

2/17/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

PASADENA, TX

Tanya C|2025 Chevrolet Trax

Confirmed Sales Customer

2/18/2025

Mark was very knowledgeable about the vehicles he showed us. This was a great Experience.

Mark Villarreal

2/19/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for the great review!

Business Response

Baytown, TX

Michael B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/18/2025

Excellent service and always go beyond taking care of my truck and me. I also want to thank Amy for helping me with my new extended warranty. Thank you,Michael

2/19/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

TEXAS CITY, TX

Ryan R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/18/2025

Great experience overall. My salesman Andrew was very knowledgeable and helpful.

Andrew Reyes

2/19/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

HOUSTON, TX

Sean W|2024 Chevrolet Colorado

Confirmed Sales Customer

2/19/2025

Just an all around good experience. Job well done.

Jared Gaspard

2/20/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!

Business Response

Liberty, TX

Steven R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/21/2025

Brett Barr did a great job selling me a new truck ! Fast quick and no surprises ! This is the 8 vehicle I have bought from Brett ! A++++

Brett Barr

2/22/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Fertitta Chevrolet! We sincerely value your business and look forward to your next visit!

Business Response

TOMBALL, TX

David F|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/14/2025

My sales person was awesome! She answered so my questions and was very patient.

Natalie Hill

2/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Texas City, TX

Jeffrey O|2024 Chevrolet Tahoe

Confirmed Sales Customer

2/17/2025

great sales people

Eric Rada

2/18/2025

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

League City, TX

Hobie D|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

2/18/2025

Everyone was courteous and helpful.

Jared Gaspard

2/19/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LEAGUE CITY, TX

Jonathan C|2025 Chevrolet Corvette

Confirmed Sales Customer

2/18/2025

Brett and pastor were extreamly helpfull in the transaction

Brett Barr

2/19/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day

Business Response

Richmond, TX

Derik W|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/19/2025

Very professional will run service department. Great experience.

2/20/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FRIENDSWOOD, TX

Michael C|2024 Chevrolet Colorado

Confirmed Service Customer

2/20/2025

In and out quickly for my truck's first oil change and maintenance.

2/21/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

TEXAS CITY, TX

City Of Webster C|2019 Chevrolet Tahoe

Confirmed Service Customer

2/21/2025

Service was great

2/22/2025

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

WEBSTER, TX

Cynthia M|2021 Chevrolet Tahoe

Confirmed Service Customer

2/21/2025

Awesome response time and impeccable service.

2/22/2025

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

LEAGUE CITY, TX

Stephanie Y|2025 Chevrolet Blazer

Confirmed Sales Customer

2/22/2025

Our salesman was very helpful and informative.

Zach Malitz

2/23/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We're glad we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

La Porte, TX

Harlon S|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

2/24/2025

Chris was an awesome salesman. He went above and beyond what is required to sell a vehicle.

Christopher Dominguez

2/25/2025

Congratulations on your new vehicle! Your satisfaction is our top priority. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

League City, TX

Kevin Y|2023 Chevrolet Traverse

Confirmed Service Customer

2/25/2025

Oil change went great, was quick.

2/26/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

PASADENA, TX

Judy S|2025 Chevrolet Suburban

Confirmed Sales Customer

2/26/2025

Andrew Reyes made the purchase of my vehicle easy, answering all of my questions. I highly recommend him! Everyone I came in contact with during the process was very helpful and friendly and none were pushy or overbearing. which I enjoyed.

Andrew Reyes

2/27/2025

Hi there, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

Houston, TX

Carl B|2019 Chevrolet Corvette

Confirmed Service Customer

2/26/2025

Both Service department personnel were VERY cordial and helpful, answered questions, and the service was completed very quickly

2/27/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We hope to be of service to you again in the future, we are happy to help!

Business Response

LA PORTE, TX

Sergio B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/26/2025

It’s been the best experience buying a car.

Esteban Gomez

2/27/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful da

Business Response

Pearland, TX

Courtney L|2019 Chevrolet Impala

Confirmed Service Customer

2/26/2025

Easy to schedule and appointment wait time for services was not long at all

2/27/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HOUSTON, SD

Carmax C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/27/2025

Allan is awesome! He always keeps me informed about the progress of my vehicle.

2/28/2025

Thank you for your kind words! We are really glad to hear that Allan has been keeping you informed about your vehicle's progress. Communication is key, and it’s great to know that you feel well-supported. If you have any questions or need further assistance, just let us know!

Business Response

HOUSTON, TX

Leanna K|2025 Chevrolet Blazer

Confirmed Service Customer

3/3/2025

It was ok but not as friendly or helpful as when we Frede.

3/3/2025

I appreciate your feedback. We always want to make sure you feel taken care of, just like before. Our service manager will be giving you a call shortly to see how we can help. Your satisfaction is our top priority, and we’re here to make sure you have the best experience possible.

Business Response

League City, TX

Craig A|2023 Chevrolet 1500 Silverado

Confirmed Service Customer

3/3/2025

They had me in and out in under an hour for my oil change and tire rotation.

3/4/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

Business Response

DICKINSON, TX

Ashlyn J|2023 Chevrolet Suburban

Confirmed Service Customer

3/3/2025

Absolutely horrible. Been without my vehicle for 2 months and they still have no idea what’s wrong with it. Told me it was fixed and put my family back in it for it not to be fixed and almost got into an accident. My kids are now terrified of the vehicle.

3/3/2025

Thank you for bringing this to our attention. We understand how concerning this must be for you and your family. One of our managers will be in touch shortly to learn more and work toward a resolution. We appreciate the opportunity to address this with you.

Business Response

LEAGUE CITY, TX

Robert F|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/3/2025

Sales staff assisted in answering all of my questions to get our family in the perfect car.

Jared Gaspard

3/4/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

Sugar Land, TX

John G|2018 Chevrolet Tahoe

Confirmed Service Customer

3/3/2025

Love this place. Been doing business with them for years, and will continue to do so.

3/4/2025

Thank you for your loyalty and trust! Your continued support means so much to us, and we look forward to serving you again. If there’s ever anything you need, please don’t hesitate to reach out!

Business Response

HOUSTON, TX

Robert R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/4/2025

I was greeted as soon as I drove up for my service. My wait time did not seem too long. Thanks.

3/5/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

LA MARQUE, TX

Lowell K|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

3/4/2025

Absolutely first class experience. This is my second purchase from Fertitta Chevrolet and I’m even more impressed than I was before and that’s even hard for me to believe! From Jerad in sales, Tonia in Finance, Lenny, Chance and Kevin in management, they’re all very trustworthy, helpful and fast!

Jared Gaspard

3/5/2025

Wow, it's experiences like yours that really keep us motivated! Thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. Congratulations on your new vehicle! If you have further needs or questions, please reach out!

Business Response

Houston, TX

Michelle J|2018 Chevrolet Equinox

Confirmed Service Customer

3/4/2025

Very professional. Staff was friendly and courteous.

3/5/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

DICKINSON, TX

Anna C|2023 Chevrolet Equinox

Confirmed Service Customer

3/5/2025

My appointment was for 3 pm l got there at 2:30 pm so l wouldn’t be late… l checked in and took me in even though l was early….l waited in the customer service lobby and before l knew they were finished had my oil changed and my tires rotated within a hour total… even got a military discount at time l paid for my service done….thank you l appreciate that

3/6/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We hope to be of service to you again in the future, we are happy to help!

Business Response

HOUSTON, TX

Chirold E|2024 Chevrolet Tahoe

Confirmed Service Customer

3/6/2025

professional and prompt service

3/7/2025

Hi there, thank you so much for your positive comments about Fertitta Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Robert T|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/6/2025

I came into the dealership in December to order and purchase a new 2025 Tahoe as we have previously owned Suburbans, a 1500 and a Malibu, purchased through this dealership when it was Norman Frede. I met Jason Gaspard and he new my son from baseball days in high school. So we had a connection of sorts. Jason was very professional and courteous. We walked through the process and he answered all my questions. Any question he did not know he got back with me later. I told him what I wanted and what I was willing to pay and we worked it out without any issues. The only thing I really wanted to do which Jarad said the dealership will not allow, was to pay for the car on a credit card to get us the points we usually get on purchases. Not a big deal however. All in all, I was very pleased with the purchase and the service. In addition, the Tahoe came in sooner than expected, since the factory was pretty much shut down during December and after the new year, we got the car within 6 weeks.

Jared Gaspard

3/7/2025

Congratulations on your new vehicle! Thank you for sharing your experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Friendswood, TX

Darrell M|2025 Chevrolet Equinox

Confirmed Sales Customer

3/6/2025

I should have walked out, but we didn't my fault. You advertised employee pricing did not happen and you didn't give me fair price for trade in. My son is going to buy a new Colorado, probably buy in Pearland or Costco.

Gregory Mcalpine

3/11/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

TEXAS CITY, TX

Juany M|2025 Chevrolet Trax

Confirmed Sales Customer

3/7/2025

Ana was veryy knowledgeable and friendly

Ana Villa

3/8/2025

Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

Houston, TX

Offie D|2025 Chevrolet Equinox

Confirmed Sales Customer

2/25/2025

Although they did not have the car I wanted they found one and got it delivered.

Michael Mayer

2/26/2025

Congratulations on your new vehicle! Thank you for taking the time to let the world know about your positive experience. Have a great day!

Business Response

League City, TX

Christopher M|2025 Chevrolet Tahoe

Confirmed Sales Customer

2/26/2025

Kyle was great! Very informative and helpful. Definitely recommended him! Great customer service also!

Kyle Scheck

2/27/2025

It is great to hear everything was done quickly and to your satisfaction! Thank you for your feedback, and have an amazing day!

Business Response

Houston, TX

Bonnie W|2025 Chevrolet Traverse

Confirmed Sales Customer

2/28/2025

Everyone there was helpful I just bought my6th Chevy from Frede/Fattia location. Good experience.

Jared Gaspard

3/1/2025

Thank you for your loyalty and trust! Your continued support means so much to us, and we look forward to serving you again. If there’s ever anything you need, please don’t hesitate to reach out!

Business Response

League City, TX

Ricka W|2015 Chevrolet Equinox

Confirmed Service Customer

3/3/2025

Dreaded engine light came on. Was able to schedule service appointment quickly. Waited for diagnostic and repair -- all within a couple of hours. Fertitta service continues the excellent dependability I enjoyed with former ownership for over decades.

3/4/2025

Thank you for your feedback! We're glad to hear that we were able to resolve the issue quickly and that our service continues to meet your expectations. We truly appreciate your loyalty over the years and look forward to continuing to assist you!

Business Response

HOUSTON, TX

William Y|2025 Chevrolet Blazer

Confirmed Sales Customer

3/4/2025

Good experience, not high pressure, appreciated!

Michael Mayer

3/5/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a good experience with us. We do hope we can be of assistance in the future. Take care!

Business Response

LEAGUE CITY, TX

Bryan V|2025 Chevrolet Trax

Confirmed Sales Customer

3/5/2025

Wonderful experience, Lenny, Kyle, and Tonya all made this the best car buying experience I have ever had.

Kyle Scheck

3/6/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

League City, TX

Ronnie B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/5/2025

Everything was great. Oil change was done very quickly

3/6/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We hope to be of service to you again in the future, we are happy to help!

Business Response

DEER PARK, TX

William S|2017 Chevrolet Camaro

Confirmed Service Customer

3/10/2025

It was good.

3/12/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!

Business Response

WEBSTER, TX

Gary K|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/12/2025

Oil & filter change in a timely manner. Also performed a recall while having vehicle

3/13/2025

Hi Gary, thank you for taking the time to leave a review for us at Fertitta Chevrolet. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!

Business Response

pasadena, TX

Bryan B|2025 Chevrolet Trax

Confirmed Sales Customer

3/7/2025

This has to be one of the top buying experiences I have ever had. I came in looking for an affordable used vehicle to fit my budget and necessary growth out of my current car. With the help of Natalie, I ended up in a new 2025 Trax 2RS. The vehicle was never really on my radar, but we worked a deal that felt right in a vehicle that surprised me with the level of features and quality. The whole process was super smooth and Natalie was amazingly friendly, helpful, professional, and personable. A lot of adjectives, I know, but all well deserved. You want a new chevy, you go see her!

Natalie Hill

3/8/2025

Wow, it's experiences like yours that really keep us motivated! Thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Houston, TX

Jo Anne S|2021 Chevrolet Tahoe

Confirmed Service Customer

3/10/2025

Service was fast and Karah ( I think that’s her name) was very pleasant and courteous!

3/12/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope to be of service to you again in the future. Have an amazing day!

Business Response

LEAGUE CITY, TX

Marc C|2012 Chevrolet Silverado

Confirmed Service Customer

3/12/2025

I was pleasantly impressed with how quickly, accurately, and effectively my Truck engin/tranmission issue was diagnosed and precisely repaired.

3/13/2025

We're pleased to hear that everything was finished promptly and to your satisfaction, Marc! We truly appreciate your business and eagerly anticipate your next visit!

Business Response

FRIENDSWOOD, TX

Paul Y|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/13/2025

The service folks were efficient, and I was on the road in minimum time.

3/14/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

Jamil K|2024 Chevrolet Suburban 1500

Confirmed Sales Customer

3/14/2025

My contact was mainly with Jared, who is an awesome representative of this dealership: knowledgeable, professional, follows through on his promises, attentive, kind, responsive, and was constantly looking for any Chevrolet discounts to afford me the best possible price. I highly recommend you work with him and buy from him if you are ever interested in buying a car.

Jared Gaspard

3/15/2025

Hello Jamil! Feedback like yours inspires us and reinforces our commitment to delivering top-notch care. Your recommendation means a lot to us, and we’re thrilled that we’ve earned your trust. Thank you once more for sharing your positive experience with others. Wishing you a wonderful day!

Business Response

Friendswood, TX

Austin B|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/15/2025

Worked with Jared. He did a great job. It was a long process as we initially started with a build and then pivoted to just buying off the lot. He was able to help us move a unit over from another dealership so that we could buy from him. Never felt pressured. Very good experience.

Jared Gaspard

3/16/2025

Thank you for your feedback! We're so glad to hear that our staff provided you with great service. We appreciate your kind words and look forward to assisting you again in the future!

Business Response

La Porte, TX

Katherine C|2024 Chevrolet Tahoe

Confirmed Service Customer

3/12/2025

Very Friendly and Timely

3/13/2025

Hi Katherine, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CROSBY, TX

Michael S|2025 Chevrolet Traverse

Confirmed Sales Customer

3/14/2025

The best buying experience that I have ever had. Low pressure and transparent experience. The entire process was very smooth and timely.

Mark Villarreal

3/15/2025

Hello Michael! Thank you so much for your kind words! We really appreciate you taking the time to leave this feedback. We are glad we was able to provide a smooth and efficient experience for you. It was a pleasure working with you!

Business Response

Galveston, TX

Kendall B|2025 Chevrolet Equinox

Confirmed Sales Customer

3/14/2025

Fastest dealership experience I’ve ever had. Everyone was kind and helpful.

Natalie Hill

3/15/2025

Thank you for sharing your experience! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!

Business Response

Friendswood, TX

Thomas S|2025 Chevrolet Equinox

Confirmed Sales Customer

3/14/2025

Excellent customer support and great trade price on 2025 Equinox

Brett Barr

3/15/2025

Thank you, Thomas! We love hearing from our clients, and we're thrilled that you had a great experience with us! If you have any additional questions, feel free to get in touch!

Business Response

FRIENDSWOOD, TX

Mark M|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/14/2025

Ordered a new 2025 Tahoe Premier on February 11th and the SUV arrived on March 8th. I've known Gregg for years. Nice easy purchase.

Gregory Mcalpine

3/15/2025

Hello Mark! Your satisfaction is important to us, so we sincerely thank you for choosing Fertitta Chevrolet and look forward to serving you again! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOUSTON, TX

Antonio R|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/14/2025

It was great, great service and informative, our buying experience was smooth and fast.

Christopher Dominguez

3/15/2025

Hello Antonio. It is great to hear everything was done to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

Houston, TX

Laurence N|2016 Chevrolet Colorado

Confirmed Service Customer

3/15/2025

They diagnosed the problem with the windshield washer pump and contacted the warranty service to get the cost paid for.

3/16/2025

Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

HOUSTON, TX

Thomas C|2024 Chevrolet Corvette

Confirmed Service Customer

3/15/2025

Bought my C8 there,, serviced there, always satisfied. .

3/16/2025

Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!

Business Response

HOUSTON, TX

Timothy K|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

3/18/2025

We were initially concerned regarding new ownership of our local, independently owned GM dealership. We have been customers of Frede Chevrolet through many years (services, sales). We are delighted that the Fertitta group has, so far, maintained the quality instilled over many transactions.

3/19/2025

Hi! Thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!

Business Response

HOUSTON, TX

Kem C|2015 Chevrolet Suburban

Confirmed Service Customer

3/20/2025

Your staff was courteous and professional but slow. The price I was quoted to replace my thermostat was outrageous. I was able to get it done elsewhere at a fraction of the cost. I also had to pay two diagnostic fees which was not explained beforehand and was not satisfied with the explanation afterwards.

3/25/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

CLEAR LAKE SHORES, TX

Richard K|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/20/2025

I made an appointment for my first free Oil change and tire rotation for a 2024 Silverado RST and was taken in early by a young man with glasses who’s name I’ve forgotten. He did a great job of taking my vehicle early and getting it finished quickly. Hats off to him for great customer service and to this dealership!

3/21/2025

Thank you for your feedback! We're so glad to hear that our staff provided you with great service. We appreciate your kind words and look forward to assisting you again in the future!

Business Response

LEAGUE CITY, TX

Phyllis M|2020 Chevrolet Equinox

Confirmed Service Customer

3/24/2025

Friendly… well informed

3/25/2025

It is great to hear everything was done quickly and to your satisfaction! Thank you for your feedback, and have an amazing day!

Business Response

PASADENA, TX

James A|2024 Chevrolet Trax

Confirmed Service Customer

3/24/2025

Fast and courteous service!!!

3/25/2025

We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Have a great day!

Business Response

Santa Fe, TX

Als Industrial Serv J|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/25/2025

awesome job

3/26/2025

We truly appreciate your feedback! Thank you for recognizing our efforts in providing great service. If you have any suggestions or further thoughts, we’d love to hear them!

Business Response

ROSHARON, TX

Jay H|2016 Chevrolet Colorado

Confirmed Service Customer

3/25/2025

None

3/26/2025

Hello Jay! Thank you for the excellent star rating! If you ever require any further assistance, don’t hesitate to call or visit us. Wishing you a fantastic day!

Business Response

FRIENDSWOOD, TX

Jesus G|2024 Chevrolet Colorado

Confirmed Service Customer

3/25/2025

Made an appointment. Got in and out fast. The service department was friendly

3/26/2025

Hello Jesus, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

DICKINSON, TX

Eli P|2024 Chevrolet Colorado

Confirmed Sales Customer

3/16/2025

Kyle always takes care of us and gives us some of the best deals

Kyle Scheck

3/17/2025

Thank you for the kind words! We're so glad to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We look forward to seeing you again!

Business Response

WEBSTER, TX

Lorraine A|2024 Chevrolet Tahoe

Confirmed Service Customer

3/16/2025

Always great service. Natalie and Chase are the best! Thanks to those two I was able to get the vehicle I had been wanting. Very Helpful and sincere love it!

3/17/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

ROSHARON, TX

Jonathan B|2020 GMC 1500 Sierra

Confirmed Service Customer

3/19/2025

Chaise was great and made it easy to get both our vehicles serviced

3/21/2025

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Jackie Z|2015 Chevrolet Traverse

Confirmed Service Customer

3/20/2025

Waited over 3 hours for an oil change. I have been waiting for over 2 years to get my air bag recall fixed.

3/25/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

LEAGUE CITY, TX

Cheryl T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/24/2025

Finished the work on my truck in a timely manner. Everyone at the dealership was very courteous.

3/25/2025

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!

Business Response

SANTA FE, TX

Sebastian R|2025 Chevrolet Trailblazer

Confirmed Sales Customer

3/25/2025

Quick and easy process without a hitch

Kyle Scheck

3/26/2025

Thanks Sebastian! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!

Business Response

League City, TX

Debbie L|2024 GMC Terrain

Confirmed Service Customer

3/26/2025

Excellent experience! Brandi was knowledgeable and very helpful. My service was performed in a timely manner.

3/27/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

MAGNOLIA, TX

James H|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

3/26/2025

There were 5 service advisors at their desks when I arrived for my appointment. Not 1 approached me. I had to go inside to get their attention. Others than that the service was done very quickly and the service advisor Brandi was very nice.

3/28/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HOUSTON, TX

Cameron O|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/25/2025

Great communication. Great price. Great service.

Andrew Reyes

3/26/2025

Thank you for sharing your experience, Cameron! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!

Business Response

Pearland, TX

Donzetta W|2024 Chevrolet Equinox

Confirmed Service Customer

3/25/2025

I take my car to Fertitta for all of my maintenance and repair needs. I've been a loyal customer since I purchased my vehicle from Chris at Fertitta. They are always friendly, courteous and punctual.

3/26/2025

Thank you for sharing your experience, Donzetta! It's great to hear how satisfied you are with Fertitta Chevrolet's service. Having a reliable place for maintenance and repairs makes such a difference, and it's clear we always value our customers. We are glad to know you've had such positive experiences with Chris and the team! We're looking forward to your next visit with us! Take care!

Business Response

TEXAS CITY, TX

Luis R|2025 Chevrolet Trax

Confirmed Sales Customer

3/25/2025

The experience was very satisfying, Brett answered all of our questions

Brett Barr

3/26/2025

Hello Luis, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

Houston, TX

Brandon T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/27/2025

Brett is a fantastic salesman. I will continue to do business with this dealership with the level of service he provides.

Brett Barr

3/28/2025

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!

Business Response

League City, TX

Polly P|2025 Chevrolet Trax

Confirmed Sales Customer

3/27/2025

Will never buy a car anywhere else. Natalie rocked!!!!

Natalie Hill

3/28/2025

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!

Business Response

Houston, TX

Danny D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/27/2025

great

3/28/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

MANVEL, TX

Bert C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/27/2025

Had ab10 am appointment, someone else arrived 10 min before me and took my appointment schedule. Waiting for 1hour is a long time for a week day appointment.

4/2/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HOUSTON, TX

Charles S|2025 Chevrolet Traverse

Confirmed Sales Customer

3/27/2025

It's like going into a small family ran restaurant and getting the best food and service. The team worked together for years for me that was the factor in my decision to purchase here.

Zach Malitz

3/28/2025

Thank you for your wonderful feedback! We’re thrilled to hear that your experience felt like a warm, family-oriented atmosphere. Our team’s dedication to working together and providing great service is something we take pride in. We truly appreciate your decision to purchase with us and look forward to serving you again in the future!

Business Response

Houston, TX

George B|2021 Chevrolet Suburban

Confirmed Service Customer

3/26/2025

Efficient , friendly and fair prices.

3/27/2025

Hello, thank you so much for your high-star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! If you're ever in need of more help, please let us know!

Business Response

HOUSTON, TX

Leia C|2025 Chevrolet Equinox

Confirmed Sales Customer

3/27/2025

Chris was amazing and very helpful and was there every step of the way and I am very grateful for him

Christopher Dominguez

3/28/2025

Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!

Business Response

Houston, TX

Lucille M|2025 Chevrolet Tahoe

Confirmed Sales Customer

3/28/2025

We buy a lot of cars and this happens to be one of the best experiences that we have had. 10 stars for all involved in this purchase at Fertitta Chevrolet!

Zach Malitz

3/29/2025

Hello Lucille! Thank you for recognizing our team members who contributed to making this a wonderful experience! We are dedicated to providing excellent customer service. If there's anything else we can assist you with, please feel free to contact us!

Business Response

Shoreacres, TX

Marion D|2020 Chevrolet Trax

Confirmed Service Customer

3/28/2025

My appointment was on time and the wait time for service was very brief. They performed my oil change and tire rotation and also advised me of maintenance issue on my new pre-owned vehicle. They were able to perform the extra maintenance during my visit saving me time in the future as well as additional costs. Thanks so much.

3/29/2025

Hello Marion! Your satisfaction is important to us, so we sincerely thank you for choosing Fertitta Chevrolet and look forward to serving you again! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Seabrook, TX

James B|2025 Chevrolet Trax

Confirmed Sales Customer

3/28/2025

This is my second purchase from this dealership. Ana shows me exactly what i ask for and is very knowledgeable. The whole process was smooth and easy.

Ana Villa

3/29/2025

Thank you so much for your kind words! We're glad to hear that you had a smooth experience with us for your second purchase. Ana truly goes above and beyond to ensure our customers find exactly what they’re looking for. We appreciate your trust in our dealership and look forward to serving you again in the future!

Business Response

Friendswood, TX

Jose P|2025 Chevrolet Equinox

Confirmed Sales Customer

3/28/2025

It was a stress free experience, at no time did I feel like I was being pressured into doing a deal that I was not comfortable with.

Gregory Mcalpine

3/29/2025

Hello Joes! We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Richard T|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

3/28/2025

TV in the waiting room did not work. It took over 1.5 hours to do a simple oil change.

4/2/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

BACLIFF, TX

Jorge D|2024 Chevrolet Colorado

Confirmed Sales Customer

3/28/2025

Friendly environment and very helpful through out the entire process.

Eric Rada

3/29/2025

Hi Jorge, your wonderful feedback and rating mean a lot to us. Thank you for the great review!

Business Response

Alton, TX

Christopher W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/29/2025

Everything was good the only thing I could recommend is better communication for the service writer when your car is at the dealership

4/3/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BEACH CITY, TX

Conrad B|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

3/29/2025

Professional and well done. Friendly. Second vehicle I have purchased here.

Ana Villa

3/30/2025

Hello, we're happy to hear you had such a positive experience with our team! Thank you again for leaving us this response!

Business Response

GALVESTON, TX

Chase B|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/1/2025

Overall I had a fantastic experience. I had not really planned to buy a vehicle, and was more shopping around ant multiple dealerships and seeing what prices were. Fertitta, specifically Natalie, was the only dealer/saleswoman who gave me what I asked, didn’t play games, and didn’t continuously call or text me. I requested everything over email, and that’s what I got from Fertitta. I was pressed for time due to being in town visiting, but the team at Fertitta made my visit short and deliberate to get all paperwork squared away and I drove home in a new vehicle. Again, thank you to Natalie and the team at Fertitta.

Natalie Hill

4/2/2025

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with us at Fertitta Chevrolet and that Natalie provided the service you were looking for. Our team is committed to making the car-buying process as smooth and hassle-free as possible, so it's great to know we were able to meet your needs efficiently. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future. Safe travels, and we hope to see you again!

Business Response

Temple, TX

Valeria M|2025 Chevrolet Traverse

Confirmed Sales Customer

4/1/2025

The most efficient and fast experience I have ever been through. Highly recommend the dealership and Kyle! I am beyond happy with my purchase and the experience I got.

Kyle Scheck

4/2/2025

Hello Valeria! Your feedback truly motivates us and strengthens our dedication to providing exceptional care. We greatly appreciate your recommendation and are delighted to have gained your trust. Thank you once again for sharing your positive experience with others. Have a fantastic day!

Business Response

Deer Park, TX

Brian S|2025 Chevrolet Suburban 1500

Confirmed Service Customer

4/1/2025

Awesome

4/2/2025

Hi Brian, thank you so much for your high rating. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

HOUSTON, TX

Syndie D|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/2/2025

My easiest experience at a car dealership ever!

Eric Rada

4/3/2025

Thank you for your feedback! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

Friendswood, TX

Mike G|2016 Chevrolet Camaro

Confirmed Service Customer

3/31/2025

GREAT SERVICE JACOB HUDSON WAS THE MAN!

4/1/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LA PORTE, TX

Robert M|2024 Chevrolet Trax

Confirmed Service Customer

3/31/2025

Only one negative thing is I never can Get an appointment for what I need . Like checking my transmission There Always backup and I have to go to some Where else .

4/3/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

DEER PARK, TX

Mark K|2017 Chevrolet Traverse

Confirmed Service Customer

4/1/2025

recall. fast and easy

4/2/2025

Hi Mark! We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

PASADENA, TX

Dawn B|2014 Chevrolet Tahoe

Confirmed Service Customer

4/2/2025

I had an Issue with my 2014 Tahoe. I spoke with Kara in service and she went above and beyond trying to get me transportation set up while my car was needing the seatbelt fixed. We got things worked out (Thank you Jose for the ride home)and Kara was great with her follow up .. letting me know that my Tahoe was ready and that I could come and pick it up at my convenience. I have all of my oil changes done at the dealership and any other needs done for my truck. That might be one of the reasons that it is eleven years old and still running great!

4/3/2025

Thank you so much for your kind words and continued trust in our service department! We're thrilled to hear that your experience has been consistently excellent, and we truly appreciate your feedback. We look forward to continuing to assist you with your vehicle needs!

Business Response

LEAGUE CITY, TX

Hannah M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/2/2025

Andrew was the best person to help us get into a new vehicle. He was very kind and knowledgeable about the vehicle and helped us through the entire process which i was very thankful for. Because of him, i will recommend others to shop at Fertitta

Andrew Reyes

4/4/2025

Thank you for your kind words! We're so glad to hear our staff has been a great help to you. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!

Business Response

Webster, TX

Janis M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/3/2025

Zach Malitz helped my buying a new truck of my dreams. He helped me thru the process to where all I had to do was walk in and sign paperwork and drive out! ♥️♥️

Zach Malitz

4/5/2025

Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!

Edward H|2024 Chevrolet Malibu

Confirmed Service Customer

4/3/2025

great service

4/5/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

HOUSTON, TX

Lawrence J|2025 Chevrolet Blazer

Confirmed Sales Customer

4/2/2025

was helped by very coutious, professional people, who guided me through the process and addressed all of my concerns

Brett Barr

4/4/2025

Thank you for sharing your positive experience! We're thrilled to hear that our team provided an excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

BAYTOWN, TX

Donnell D|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

4/2/2025

Prompt service and courteous reps. Thank you.

4/3/2025

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

SEABROOK, TX

Todd D|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

4/2/2025

One of the better car buying experiences I have had

Kyle Scheck

4/3/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

Webster, TX

Eric M|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/2/2025

Easy and fast quality service!

Andrew Reyes

4/3/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

League City, TX

Martha D|2018 Chevrolet Equinox

Confirmed Service Customer

4/3/2025

As always the staff is so friendly and super nice.

4/5/2025

Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!

Business Response

TEXAS CITY, TX

Caleb B|2024 Chevrolet Colorado

Confirmed Sales Customer

4/3/2025

Natalie was great and very knowledgeable. Overall wonderful experience and would highly recommend. I am very happy with my Z71!

Natalie Hill

4/5/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

League City, TX

Keith H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/4/2025

Appointment for service was easy. Arrived on-time and the oil change and tire rotation was done quickly. They even added air to the tire to conform to the factory specifications. Waiting room was clean and comfortable with coffee and cold water.

4/5/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

SEABROOK, TX

Anthony K|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/4/2025

Brett Barr is phenomenal.

Brett Barr

4/5/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

Columbus, TX

Jack B|2020 Chevrolet Suburban

Confirmed Service Customer

4/4/2025

Perfect experience! Great people!

4/5/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

Julie S|2023 GMC Terrain

Confirmed Service Customer

4/4/2025

Paula, Bernard and Jose were awesome. Extremely courteous and helpful. Great customer service.

4/5/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

PASADENA, TX

Stephen M|2025 Chevrolet Equinox

Confirmed Sales Customer

4/4/2025

Natalie Hill was my sales rep and she went above and beyond helping my family purchase a new vehicle. She took the time to go over the operations and technology in the vehicle and helped us connect to OnStar. Even after the purchase she has checked in on us to make sure everything is still going smoothly. Norman Frede may have changed owners but it still feels like the same no pressure, family friendly dealership it has always been.

Natalie Hill

4/5/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

KEMAH, TX

Randy A|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/8/2025

I scheduled my appointment online and received call quickly and my oil change and rotation was performed on schedule. Chaise Merritt was very friendly and called when my vehicle was ready. Will be back.

4/9/2025

Hi Randy! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!

Business Response

LEAGUE CITY, TX

Robert C|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

4/8/2025

Work was performed in a timely manner as scheduled online.

4/9/2025

Hello Robert! We're pleased to hear that everything was finished promptly and to your satisfaction! We truly appreciate your business and eagerly anticipate your next visit!

Business Response

HOUSTON, TX

Donald W|2024 Chevrolet Colorado

Confirmed Sales Customer

4/11/2025

Everyone was friendly and professional

Andrew Reyes

4/12/2025

Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!

Business Response

TEXAS CITY, TX

James C|2022 Chevrolet Tahoe

Confirmed Service Customer

4/12/2025

Appontment checkin went well and expectations established

4/13/2025

Thank you for choosing Fertitta Chevrolet as your first choice for all your automotive needs! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

HOUSTON, TX

Bryan M|2015 Chevrolet Corvette

Confirmed Service Customer

4/12/2025

Received a good appointment time for routine oil change of my C7 Corvette. I was presented with some suggested maintenance items to select and opted for one of the two. Decided with my advisor to address the other item at next oil change. All work was completed in a reasonable time. I would have preferred that the old oil change sticker be completely removed before applying the new one. I refixed the new sticker and cleaned off some grease marks on the fender as well. No harm, though while keeping the car appearance in well kept low mileage Corvette shape is really my job, my feedback is for why I choose not to use third-party garages.

4/13/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

HOUSTON, TX

John W|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/6/2025

Brandi in the service department took care of all my needs for my recent oil change/tire rotation. She was very professional and explained the cost up front. I will continue to use Fertitta Chevrolet for all of my automotive needs.

4/7/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

DICKINSON, TX

Allan R|2025 Chevrolet 1500 Silverado

Confirmed Service Customer

4/9/2025

Best dealership in town. I wouldn't think of taking my Silverado anywhere else. Keep it up boys!

4/10/2025

Hello, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

League City, TX

Casey C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/14/2025

Natalie is amazing. She made my car buying experience, what they should all be.

Natalie Hill

4/15/2025

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!

Business Response

Deer Park, TX

Cloeigh P|2025 Chevrolet Equinox

Confirmed Sales Customer

4/14/2025

I found my dream car and did not have to settle for anything less. We had a wonderful experience with Brandon! He made it all happen, and fast! All of the staff at Frittita were extremely helpful and kind. Despite the hour long drive, I will for sure be using Frittita in the future

BRANDON SANDOVAL

4/15/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

Sweeny, TX

Ray S|2022 Chevrolet Corvette

Confirmed Service Customer

4/14/2025

Great communication from Bernard

4/15/2025

Thank you for your feedback! We're so glad to hear that our staff provided you with great service. We appreciate your kind words and look forward to assisting you again in the future!

Business Response

houston, TX

Michael G|2024 Chevrolet Suburban 1500

Confirmed Service Customer

4/15/2025

Excellent experience, services tech greeted me right away and took my vehicle in for service. The wait wasn't long. In and out with no problems.

4/16/2025

Hello Michael, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

MANVEL, TX

Morris S|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

4/15/2025

Fast friendly service

4/16/2025

Thank you, Morris! We’re so glad you had a fast and friendly experience. We truly appreciate you and look forward to helping you again!

Business Response

TEXAS CITY, TX

William A|2024 Chevrolet Colorado

Confirmed Sales Customer

4/16/2025

It was an easy experience , Zac was very helpful and got me out the door quickly.

Zach Malitz

4/17/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

League City, TX

James H|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/12/2025

Very professional.

4/13/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day!

Business Response

TEXAS CITY, TX

Philip G|2025 Chevrolet Equinox

Confirmed Sales Customer

4/14/2025

Fertitta made purchasing my new car easy and quick. They handled everything and were well prepared to finish my purchase quickly and to my satisfaction.

Zach Malitz

4/15/2025

Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!

Business Response

League City, TX

Tina C|2024 Chevrolet Trax

Confirmed Service Customer

4/15/2025

I am thankful that Mr. Eddie's Team: Michael, "Mikey" the mechanic was excellent at diagnosing a needed service. Plus, he performed my routine oil change service. I appreciated the service advisor's attentiveness to my detailed requests, as well.

4/16/2025

Thank you for your feedback! It's always a pleasure to provide great service to valued customers like you. If there’s anything specific you enjoyed, feel free to share!

Business Response

SAN ANTONIO, TX

Randall F|2025 Chevrolet Suburban

Confirmed Sales Customer

4/16/2025

our salesman is very knowledgeable, finance department had the best interest rate. The whole process was racing in and out two hours

Kyle Scheck

4/17/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!

Business Response

KEMAH, TX

Naoyuki K|2025 Chevrolet Equinox

Confirmed Sales Customer

4/17/2025

The staff were all kind and courteous, and I had a very good shopping experience.

Ana Villa

4/18/2025

We truly appreciate your feedback! Our team is committed to providing outstanding service, and it’s rewarding to know that we’re meeting that goal. We look forward to welcoming you again on your next visit! Take care!

Business Response

Houston, TX

Lucille M|2025 Chevrolet Tahoe

Confirmed Service Customer

4/17/2025

MY TAHOE WAS IN AND OUT QUICKLY... THANKS FOR THE GREAT SERVICE

4/18/2025

Appreciate it! Quick and efficient service is what we aim for—thanks for coming in!

Business Response

Shoreacres, TX

Karla W|2024 Chevrolet Camaro

Confirmed Service Customer

4/17/2025

Quick service reps need an attitude shift, both looked miserable to be there. When it was time to pick up my car (after being called to say it was ready) they couldn't find my keys. Then once I got the paperwork no one could answer a simple question I had related to the OnStar system being flagged as failed across the board. Matter of fact when I asked the rep he ignored the question completely. Yall are making it really hard to continue to come here for service after 20+ years. If it wasn't for Eddie Cox I likely would have left by now. I would like to give a shoutout to Jose for driving me home while I waited on my car. He's such a gem of an employee, always has the best attitude and is always so welcoming in friendly!!

4/18/2025

Thank you for your feedback and for the kind words about Eddie and Jose. They are both incredible assets to our team, and we will be sure to share your shoutout with them. Jose especially will appreciate your recognition. We apologize for the poor experience you had with our quick service reps and the confusion during vehicle pickup. That is not the level of service we aim to provide, and we are addressing this issue with the staff involved to make sure it does not happen again. Please know we are taking this seriously and are committed to improving. Thank you again for sticking with us.

Business Response

HOUSTON, TX

Thomas V|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/17/2025

Great service got ride home and truck was finished in timely manner.

4/18/2025

Thank you! We're happy you had a smooth experience and that our team was able to get you where you needed to go. Appreciate your feedback!

Business Response

LA PORTE, TX

William P|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

4/18/2025

Always get prompt and courteous service when I have my 2019 Silverado Z71 serviced.

4/19/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Until the next time we meet, take care!

Business Response

DEER PARK, TX

Charles F|2023 Chevrolet Corvette

Confirmed Service Customer

4/18/2025

Excellent service until I received my vehicle. Oil on the out side of my C8 sloppy work!

4/23/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

LEAGUE CITY, TX

Steven M|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

4/18/2025

Very good service in a timely manner

4/19/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

PASADENA, TX

Ryan G|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/18/2025

Truck came in on a Saturday and Mr. Barr reached out to me immediately. Sent in my trade info and received excellent service. Picked up truck on Monday afternoon. Very happy with the purchase.

Brett Barr

4/19/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SEABROOK, TX

Robert T|2024 Chevrolet Colorado

Confirmed Sales Customer

4/19/2025

Kyle has been super helpful. Highly recommended

Kyle Scheck

4/20/2025

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

League City, TX

Nelson G|2020 Chevrolet Blazer

Confirmed Service Customer

4/19/2025

So far I have had good service experience changing to Fertitta Chevrolet from my other dealership that I have been going to for years. The only thing I miss from that dealership is the coupons that were sent to me for service discounts. I have tried to figure out how to get those through Fertitta without success. Either way, I'm satisfied with Fertitta Chevrolet.

4/23/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

FRIENDSWOOD, TX

Connie K|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/21/2025

Service is quick and the staff are very friendly and accommodating.

4/22/2025

We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

PASADENA, TX

Denise S|2025 Chevrolet Traverse

Confirmed Sales Customer

4/16/2025

Brett Barr is fantastic to work with. Everything done in a couple of hours!

Brett Barr

4/17/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

Pearland, TX

Lynda P|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/16/2025

First class service from the moment I walked in. Ana Villa assisted me and answered every question and concern. She was very knowledgeable and made my buying experience go smoothly. Great selection of vehicles, excellent service, and attention to detail.

Ana Villa

4/17/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!

Business Response

Pasadena, TX

Hamid D|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

4/17/2025

I came to the shop two times and wanted to find out what warranties i bought when i perched the truck, the only thing i could find out that i had it for tiers. but i knew i had another one. any way on the 3rd time i came to the service Ms. Kera helped me she find out in 2 second what was the other one for (extended warrantee for up to 60K miles) she inspect the truck and told me to leave it there because she heard some noise in the engine. very knowledgeable lady very polit her customer relation was perfect. I have been self employed in different businesses for over 50 years and I know the value of a good employee..She is an asset to your company. Thank you, Hamid Djavadzadeh (281)701-3672

4/18/2025

Thank you for your feedback, Mr. Djavadzadeh. We’re glad Kera was able to assist you and provide the information you needed. Her professionalism and attention to detail truly make her an asset to our team. We appreciate your kind words and your continued support!

Business Response

FRIENDSWOOD, TX

Angel G|2022 Chevrolet Camaro

Confirmed Service Customer

4/22/2025

The crew is really respectful and helpful. Andrew Reyes has helped me every single time. This is the third vehicle I have purchase from this dealership with no issues.

4/23/2025

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

HOUSTON, TX

Joseph S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/22/2025

Great

4/23/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

HOUSTON, TX

Jessica C|2025 Chevrolet Traverse

Confirmed Sales Customer

4/23/2025

It was a great experience thanks to Andrew Reyes he made it possible for me to get my Family car

Andrew Reyes

4/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

Pasadena, TX

Rickey T|2025 Chevrolet Trax

Confirmed Service Customer

4/23/2025

The dealership took my vehicle on right away, the service was quick and no one came back to the waiting area to gig me, by telling me I needed parts replacement

4/29/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

League City, TX

Devon D|2025 Chevrolet Trax

Confirmed Service Customer

4/21/2025

Very good experience

4/22/2025

We are very happy we could provide you with a positive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

FRIENDSWOOD, TX

Lenny G|2018 Chevrolet Camaro

Confirmed Service Customer

4/21/2025

GREAT SERVICE!

4/22/2025

Hi there, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

Business Response

LEAGUE CITY, TX

Jennifer R|2017 Chevrolet Tahoe

Confirmed Service Customer

4/21/2025

always friendly & efficient!

4/22/2025

Hi, thank you so much for your high rating. Thank you again for choosing Fertitta Chevrolet and we hope to see you again.

Business Response

LEAGUE CITY, TX

Kevin G|2021 Chevrolet Tahoe

Confirmed Service Customer

4/24/2025

I did not schedule or have service. I even called and told the service department I did not have an appointment, make and appointment or need service.

4/30/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

FRIENDSWOOD, TX

C B|2024 Chevrolet Colorado

Confirmed Service Customer

4/24/2025

Very Friendly Service, Fixed my Truck window and were able to fit me into a busy schedule after someone broke into my vehicle. Was very thankful for the service.

4/25/2025

Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LAGRANGEVILLE, NY

John H|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/25/2025

I like to do most of my truck shopping online before visiting the dealership. The Fertitta Chevrolet experience was fantastic for the response to my online sales questions and request as well as my experience in the dealership when picking up my vehicle. First, a quick response when submitting my questions and request and then followed up by a sales person “Andrew Reyes“ that made the entire process seamless and wonderful from start to finish. Another key point that went shopping online some dealerships do not honor the sales price listed And use it as a tool to do a bait and switch. This was not the case with Fertitta. Again, the entire process was actually an enjoyment instead of the pain that you go through when purchasing a new vehicle.

Andrew Reyes

4/26/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Pasadena, TX

Gregory W|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/25/2025

Was able to get deal done used Ana Villa as salesperson, had purchased from her before. Great place. I also sent my wife to her a week later, same!

Ana Villa

4/26/2025

Hi there, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

BACLIFF, TX

Carly R|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/23/2025

Our salesman was happy to show us multiple vehicles while we decided if upgrading was the right option for us, the negotiation process didn’t feel pressured, and he was very pleasant.

Kyle Scheck

4/24/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!

Business Response

League City, TX

Chelsie C|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

4/25/2025

We had the best car buying experience with Natalie. She helped us find exactly what we were looking for and the process was seamless.

Natalie Hill

4/26/2025

Wow, we're glad you had such a wonderful experience with us! Congratulations on your new vehicle! We look forward to your next visit! Take care!

Business Response

League City, TX

Billy S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/27/2025

Brandon and the team were the best help! They went out of their way to get me the best deal and made sure my experience was positive

BRANDON SANDOVAL

4/28/2025

Hi there, thank you for taking the time to leave a review for us at Fertitta Chevrolet. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Bacliff, TX

Ben K|2016 Chevrolet Corvette

Confirmed Service Customer

4/28/2025

Brandi was excellent!

4/29/2025

Thank you! Brandi will be thrilled to hear your feedback. We're proud to have her on our team! Please don’t hesitate to reach out if there’s anything additional we can do for you.

Business Response

HOUSTON, TX

Michael M|2025 Chevrolet Traverse

Confirmed Service Customer

4/28/2025

Everything was done that I asked. Very satisfied.

4/29/2025

Thank you for your review! We're happy to hear everything was completed just as requested and that you’re very satisfied with the service. Wishing you a fantastic day!

Business Response

SEABROOK, TX

David H|2014 Chevrolet Impala

Confirmed Service Customer

4/28/2025

No service rep greeting. I had to find someone myself. No updates provided on a simple oil change. 2.5 hours later went to find service rep and she was “out”

4/30/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

LEAGUE CITY, TX

Misty N|2024 Chevrolet Traverse

Confirmed Service Customer

4/29/2025

I came in for oil change and tire rotation on a Saturday. My check engine light was on and it would have been nice to have a diagnostic run on it so that I could then schedule a time for repairs but they could not do that. It’s just strange to me that there were so many people trying to sell vehicles on a Saturday but the service department could not run a diagnostic on my car.

5/1/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

SEABROOK, TX

Jody Z|2025 Chevrolet Traverse

Confirmed Sales Customer

4/28/2025

Natalie was amazing. Very knowledgeable and made it a great car buying experience.

Natalie Hill

4/29/2025

We’re delighted to hear Natalie made your car-buying experience so smooth and enjoyable! Her knowledge and dedication truly make a difference. We look forward to welcoming you again on your next visit!

Business Response

FRIENDSWOOD, TX

James B|2012 Chevrolet Suburban

Confirmed Service Customer

4/28/2025

The receptionist at front desk was amazing at her job. The salesman was a great guy and very helpful with showing things about the car. Definitely recommend Fertitta Chevrolet to our friends and family.

4/29/2025

hank you for the great recommendation! We’re so pleased our receptionist and salesman made your experience smooth and helpful. We appreciate you spreading the word! We look forward to welcoming your friends and family as well!

Business Response

SANTA FE, TX

Jonathan L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/28/2025

I recently purchased a truck from Feretta Chevrolet, and I couldn't be happier with the experience. From start to finish, the service was top-notch, and I felt valued as a customer every step of the way. Kyle, the salesman who assisted me, was simply amazing. He was knowledgeable, patient, and genuinely interested in helping me find the perfect truck. Kyle took the time to understand my needs and preferences, and he went above and beyond to ensure I was completely satisfied with my purchase. His professionalism and friendly demeanor made the entire process enjoyable and stress-free. I also had the pleasure of working with Tonia, who was equally fantastic. She was incredibly helpful and supportive, making sure all the paperwork and details were handled smoothly. Tonia's attention to detail and commitment to excellent customer service were evident throughout the entire transaction. Overall, my experience at Feretta Chevrolet was outstanding, thanks to the exceptional team of Kyle and Tonia. I highly recommend this dealership to anyone in the market for a new vehicle. They truly care about their customers and provide an unparalleled level of service.

Kyle Scheck

4/29/2025

We’re so grateful for your kind words about Kyle and Tonia! We’re thrilled they helped make your truck purchase a fantastic experience. Your recommendation means the world to us! We look forward to welcoming you again on your next visit!

Business Response

Houston, TX

Terence S|2025 Chevrolet Equinox

Confirmed Sales Customer

5/1/2025

Kyle was good

Kyle Scheck

5/1/2025

Thanks for the positive note! We're glad to hear Kyle took good care of you. Wishing you a fantastic day!

Business Response

Alvin, TX

Alexander R|2017 Chevrolet Trax

Confirmed Service Customer

5/1/2025

I was provided with excellent customer service by Ms. Brandi at the service department. She introduced herself and kindly asked me what services I wanted to get done. She listened attentively as I explained what I needed accomplished for my vehicle. She asked me if I needed a ride to work or home. Since I scheduled an appointment, I informed her that I would wait in the customer lobby. She made me feel extremely welcomed and comfortable by offering me water and coffee. I hope she's my service advisor in the future again. I will be returning for my future vehicle service needs. Thank you Ms. Brandi for being wonderful!

5/1/2025

Thank you for the heartfelt review! We’re thrilled to hear Ms. Brandi took such excellent care of you and made your visit welcoming and comfortable. It’s this level of attentiveness we always aim for. We look forward to seeing you again soon!

Business Response

LEAGUE CITY, TX

John W|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/29/2025

Brandi took real good care of me. I had a warranty situation and she took care of everything to make sure it was covered. Brandi is always looking out for the customer. Would not take my truck anywhere else.

4/30/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

DICKINSON, TX

Hamid M|2024 Chevrolet Equinox

Confirmed Service Customer

4/29/2025

I payed for multiple services and that all was oil change cabin filter, intake filter, front and rear windshield wipers and they never replaced my rear windshield wipers Aswell as my receipt it didn’t show any charges except my oil change why is that because I feel like I got way over charged and then after they gave me a price they changed it and charged me 10 more dollars like do yall not know yall prices or are yall just trying take peoples moneys this is super sketchy

4/29/2025

Thank you for taking the time to share your feedback. We understand why you'd be frustrated, especially when the service and pricing don’t match your expectations. Our service manager will be reaching out to you shortly to go over everything in detail, including the receipt and the work that was completed. We definitely want to make sure you feel confident in what was done and that everything is clear and transparent.

Business Response

PASADENA, TX

Rocky G|2025 Chevrolet Suburban

Confirmed Sales Customer

4/30/2025

Everyone was extremely nice and made the deal very easy

Christopher Dominguez

5/1/2025

Thank you for your feedback! We’re so glad to hear that our team made the process easy and enjoyable for you. We can’t wait to serve you again!

Business Response

Cypress, TX

Matthew R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/30/2025

I’ve been a customer there for many years, long before the new ownership. I deal with the same people. It’s just an easy experience.

Gregory Mcalpine

5/1/2025

Thank you for your continued loyalty! We’re thrilled that you’ve had an easy and consistent experience with us over the years. We appreciate your trust and look forward to seeing you again soon!

Business Response

Houston, TX

Raymond R|2025 Chevrolet Equinox

Confirmed Sales Customer

5/1/2025

It went well.

Gregory Mcalpine

5/1/2025

Thank you for sharing! We're glad to hear that everything went well with your visit. We look forward to seeing you again soon!

Business Response

GALVESTON, TX

Amy W|2025 Chevrolet Malibu

Confirmed Sales Customer

5/2/2025

Andrew gave my dad and I great service. I highly recommend him!

Andrew Reyes

5/3/2025

Hello, we're happy to hear you had a positive experience with our staff! Thanks again for the recommendation, and have an amazing day!

Business Response

Seabrook, TX

Mario A|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/2/2025

Cam e in for oil change and check alignment that was done in Feb. after 2 hours, truck was ready. Told it was “probably” not alignment. After numerous questions was told alignment wasn’t checked or done because alignment from Feb was over 7500 mile warranty. Wasn’t given the option during 2 hour wait to opt for a paid alignment. Do better. I drive from Deer Park just for the service.

5/2/2025

Thank you for your feedback and for making the drive from Deer Park to visit us. We understand your concern and the time you invested during your visit. Our service manager will be in touch to learn more about your experience and work toward a solution that meets your expectations.

Business Response

pearland, TX

Alice W|2019 Chevrolet Trax

Confirmed Service Customer

5/5/2025

Professional, very helpful, and prompt.

5/6/2025

We really appreciate the feedback! Professional, helpful, and prompt is exactly the experience we aim to deliver. Efficiency with a personal touch—thanks for noticing!

Business Response

HOUSTON, TX

Jason T|2024 GMC Sierra 1500

Confirmed Service Customer

5/5/2025

Great service. Highly recommended.

5/6/2025

Thank you for the glowing recommendation! We’re glad you had a great experience. Great service speaks for itself—but we’re always grateful when our guests speak up too!

Business Response

ALVIN, TX

Jo Anne S|2021 Chevrolet Tahoe

Confirmed Service Customer

5/7/2025

The service department was amazing! My car wouldn’t start so I called and talked with Paula. She said they could send a tow truck to bring it in. Then she called back to make sure the driver had contacted me. Once at the dealership, Jacob called and said they knew what the problem was. I had my car back by 5!

5/7/2025

What a fantastic team effort—from Paula’s quick response to Jacob’s follow-through, we’re so happy we could turn your no-start situation into a same-day solution. That’s the power of service done right! When things go wrong, we go right to work—so you can get back to your life without the stress!

Business Response

LEAGUE CITY, TX

Vincent E|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/9/2025

It was a wonderful experience when I called cause I was looking online on when I was at work at night. I called the dealership in the morning Connie connect me to Eric ;). Eric ;) already had my information we spoke on the phone for a good 1015 minutes. I told him what was going on. I had an electronic check and I was a Ford loyal customer but Ford was giving me the runaround because of the check Eric ;) told me to come in and when we did me and my wife, he spoke we were speaking. He took the check into the to his finance. They said it was OK. We started on the paperwork. I went to a doctors appointment. We came back. We signed everything he showed me how to to get in the app the Chevrolet app. It was a good all experience around I never feltlike that before. Everyone in the building was awesome and I will continue to do business with y’all especially with Eric ;) he’s awesome and he answered on my questions down to the teeth and it was great all around experience.

Eric Rada

5/10/2025

Hi, Vincent! We're happy you found our staff to be so supportive during your experience here at Moritz Chevrolet, LTD.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Webster, TX

Chris D|2022 GMC 1500 Sierra

Confirmed Service Customer

5/9/2025

Chaise and Brent did great! Highly recommend!

5/10/2025

Hi there, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

FRIENDSWOOD, TX

Kevin C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/9/2025

Our family has purchased at least 4 vehicles from the dealership. I would say between Greg and the dealership they are perfection! No bs straight forward easy to work with and definitely customer satisfaction. Look forward to more purchases from Greg at Fertitta Chevrolet.

Gregory Mcalpine

5/10/2025

Hello, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

Pasadena, TX

Clarence M|2018 Chevrolet Impala

Confirmed Service Customer

5/1/2025

I arrived at the dealership a few minutes before appointment time. I was met promptly and courteously. Oil change and tire rotation were accomplished swiftly, and other vehicle checks as well.

5/1/2025

Thank you for your kind words! We’re so happy to hear you were met promptly and your oil change and tire rotation were done efficiently. We look forward to welcoming you again on your next visit!

Business Response

DICKINSON, TX

Yasmin M|2025 Chevrolet Trax

Confirmed Sales Customer

5/1/2025

Kyle was very helpful. He walked me through everything and everyone was patient with me as a first time buyer.

Kyle Scheck

5/1/2025

Thank you for the kind words! We’re glad Kyle could walk you through everything as a first-time buyer, and it’s wonderful to hear that everyone was patient and helpful. We look forward to seeing you again soon!

Business Response

Danbury, TX

Charles B|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

5/2/2025

Service

5/3/2025

We want all our clients to have a comfortable and stress-free experience with us! We're looking forward to your next visit with us!

Business Response

HOUSTON, TX

Daniel D|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

5/5/2025

Fantastic Experience, as always. Kyle is fantastic.

Kyle Scheck

5/6/2025

We love hearing that, and we love having you back! Kyle is a true pro, and we’re lucky to have him on the team. Consistency is key—and so is fantastic service, every single time!

Business Response

Pearland, TX

Rebecca N|2022 Chevrolet Trailblazer

Confirmed Service Customer

5/5/2025

I thought I needed new brake pads but they discovered I only needed the rotors smoothed out. They saved me a good bit of money. Much appreciated!!

5/6/2025

We’re so glad we could save you money and get you back on the road safely! Thank you for your trust in our honest and careful service. Smart service means only fixing what’s needed—and that’s a promise we keep!

Business Response

LEAGUE CITY, TX

Adam M|2021 Chevrolet Colorado

Confirmed Service Customer

5/9/2025

Needed my truck back fixed quick. John in Service Dept was great. Called me a few times to keep me updated on progress. Great service.

5/10/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Fertitta Chevrolet! We hope to be of service to you again in the future. Take care!

Business Response

League City, TX

Kimberly R|2025 Chevrolet Equinox

Confirmed Service Customer

5/9/2025

Well now my tire sensor is on since tires were rotated and lift gate does not sense keyfob beep 4 times and open like it did prior to getting car serviced.

houston, TX

Jacqueline T|2019 Chevrolet Equinox

Confirmed Service Customer

5/9/2025

Quick service. Pleasant employees

5/10/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOUSTON, TX

Wadell T|2013 Chevrolet Camaro

Confirmed Service Customer

5/12/2025

The job was completed earlier than promised.

5/13/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

LA MARQUE, TX

Janine T|2025 Chevrolet Trax

Confirmed Sales Customer

5/10/2025

Dealing with Brett Barr was an outstanding experience! I love my new Chevy Trax and genuinely appreciate the ease in which we were able to purchase a vehicle!!

Brett Barr

5/11/2025

Wow, we're glad you had such a wonderful experience with us! Congratulations on your new vehicle, Janine! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

Dallas, TX

Nelson G|2018 Chevrolet Corvette

Confirmed Service Customer

5/10/2025

Glad to have changed from my previous dealership. Fertitta Chevrolet and the service advisors so far have made my experience here more positive. Maintenance to my vehicles have been timely and professional.

5/11/2025

Wow, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FRIENDSWOOD, TX

Cindy P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/12/2025

Completed my repair work in 1 day and did an excellent job. The dealership arranged to have my truck towed to the dealership and went to work immediately to drain the gas out of my diesel truck that save me from more costly repairs. I really appreciate there service team for getting me in and out in such a professional manner.

5/13/2025

Thank you for choosing Fertitta Chevrolet as your first choice for all your automotive needs! We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

Craig A|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/12/2025

Brandy had me in and out quickly. No issues or hold ups with oil change and tire rotation. She gave me a list of items for future maintenance to start checking off.

5/13/2025

Hi, thank you so much for the positive review! Until the next time we meet, take care!

Business Response

DICKINSON, TX

Rosslyn C|2019 Chevrolet Traverse

Confirmed Service Customer

5/13/2025

My vehicle sat all day without being touched until I called that evening. I was told that they was backed up and they will get to my vehicle the next day. I asked what was the purpose of having an appointment for my vehicle to just sit in the shop .Bernard did not call me back he call my son Charles, when I asked to notify me.

TEXAS CITY, TX

Phyllis E|2025 Chevrolet Trax

Confirmed Sales Customer

5/13/2025

I am a third time buyer. I am giving my grandson my 2020 Trax and I wanted to purchase another Trax. Kyle Scheck helped me with the new car.

Kyle Scheck

5/14/2025

Hello, we are glad we could help and congratulations on your new vehicle! Thank you again for leaving us this response! Take care!

Business Response

Webster, TX

Dennis R|2025 Chevrolet Trax

Confirmed Sales Customer

5/15/2025

It went smooth didn’t take much time got what I wanted and was in and out within a couple hours.

Natalie Hill

5/17/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

La Porte, TX

Jesus G|2025 Chevrolet Colorado

Confirmed Sales Customer

5/12/2025

Chris was very helpful and knowledgeable. Referred a friend there the next day.

Christopher Dominguez

5/13/2025

Thank you for choosing Fertitta Chevrolet as your first choice for all your automotive needs! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Webster, TX

Grant M|2023 Chevrolet Traverse

Confirmed Service Customer

5/15/2025

Brandi at the counter was great

5/16/2025

Thank you for your kind words! We're so glad to hear our staff provided great service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!

Business Response

HOUSTON, TX

Clifford A|2024 Chevrolet Tahoe

Confirmed Service Customer

5/15/2025

Great

5/16/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

GALVESTON, TX

Glenn M|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

5/15/2025

same day service for my trucks problems

5/16/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

HOUSTON, TX

Kimberly M|2020 Chevrolet Blazer

Confirmed Service Customer

5/16/2025

Thank you for taking such good care of my family!

5/17/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

PASADENA, TX

Crystal W|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/16/2025

From start to finish it was a pain free process. No crazy back and forth on price. Just straight up on everything. Each person was kind and helpful

BRANDON SANDOVAL

5/17/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

Kemah, TX

Tomas F|2025 Chevrolet Trailblazer

Confirmed Sales Customer

5/17/2025

Anna was great! she worked with me and was so helpful

Ana Villa

5/18/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again in the future. Best wishes, Fertitta Chevrolet

Business Response

Pasadena, TX

Joseph R|2017 Chevrolet Colorado

Confirmed Service Customer

5/17/2025

I have been coming here for many miles. It is always the same, great service, on time, courteous staff.

5/18/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FRIENDSWOOD, TX

John C|2025 Chevrolet Traverse

Confirmed Sales Customer

5/18/2025

Had an excellent experience Everyone was very nice and helpful

Kyle Scheck

5/19/2025

Hi, we are very happy we could provide you with a positive experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

League City, TX

Carlos G|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

5/15/2025

The process was smooth they didn't tried to deny the issue my vehicle had was something other than the special extended warranty Silverados have for a braking issue .I was happy the process went smoothly

5/17/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HOUSTON, TX

Diana S|2024 Chevrolet Colorado

Confirmed Service Customer

5/15/2025

Did not have to wait long, everyone are very friendly and great place.

5/17/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

WEBSTER, TX

Ken S|2015 GMC Canyon

Confirmed Service Customer

5/16/2025

Brandi, the Service "Advisor/Consultant/Lead", was great to work with. She confirmed the services to be performed and kept me posted through-out the day on the progress. As for the services performed, so far so good, but like a lot of things now days a bit pricey.

5/19/2025

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

WEBSTER, TX

Shannon W|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/19/2025

Natalie made the whole buying process seamless. She is an amazing Sales Woman. She insured I got a great vehicle at a great price.

Natalie Hill

5/20/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

Hitchcock, TX

Deborah L|2025 Chevrolet Trax

Confirmed Sales Customer

5/21/2025

Friendly, knowledgable, listeners,helpful

Natalie Hill

5/22/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

Houston, TX

Kevin K|2025 Chevrolet Equinox

Confirmed Sales Customer

5/21/2025

Excellent service all the way around. From sales to finance. Our sales person, Ana is patient and attentive. She always makes sure we find the right vehicle and are happy with the purchase. We’ve bought multiple vehicles from this dealership. And it’s the people that keep us coming back.

Ana Villa

5/22/2025

Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!

Business Response

DICKINSON, TX

Dana O|2020 Chevrolet Traverse

Confirmed Service Customer

5/22/2025

There was a mix up with scheduling online and the team worked me in anyway. They didn’t have to. We would’ve understood, but they did it anyway! Thank you service team!

5/27/2025

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

TEXAS CITY, TX

Christina H|2025 Chevrolet Trax

Confirmed Sales Customer

5/19/2025

Very helpful and found us exactly what we were looking for.

Kyle Scheck

5/20/2025

Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!

Business Response

HOUSTON, TX

Sheri R|2019 Chevrolet Equinox

Confirmed Service Customer

5/19/2025

I got an oil change and rotated the tires. They didn’t even put air in the tires. Isn’t this part of the18 point inspection.

LA PORTE, TX

Jennifer T|2025 Chevrolet Suburban 1500

Confirmed Service Customer

5/20/2025

Quick and eady

5/21/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

Business Response

houston, TX

Tonie F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/20/2025

The young man was very helpful in making sure I understood what the cost was for the service and time it would take to service my vehicle.

5/23/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!

Business Response

HOUSTON, TX

Jesus L|2025 Chevrolet Trax

Confirmed Sales Customer

5/21/2025

Your sells rep was very professional. The finance rep was very clear with all the warranties insurance and extra plans. The showroom was nice and clean. All your employees were respectful and very considerate to every person that entered your business

Ana Villa

5/22/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

Webster, TX

Clifton M|2024 Chevrolet Tahoe

Confirmed Service Customer

5/22/2025

I was very pleased with Fertitta Chevy service agent Berard Cardenas. Bernard was courteous and professional, and he was able to usher my vehicle through the repair process quicker than I expected.

5/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

HOUSTON, TX

Kimberly S|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/22/2025

From my 1st steps into the dealership to my last I felt very welcomed. Everyone was very friendly and professional. I especially liked that the dealership is small with a warm hometown family feeingl to it. I had the pleasure of working with Chris D in sales and Tonia in finance. Both very professional. Chris is very knowledgeable about the vehicle I purchased! Thank goodness because there are so many things to learn about the vehicle and its computer system. I would highly recommend Fertitta Chevrolet to my friends and family.

Christopher Dominguez

5/23/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Cypress, TX

Wade W|2025 Chevrolet Trax

Confirmed Sales Customer

5/23/2025

Went in to purchase a vehicle.... Kyle is sales sold us a new 25 Trax..... What can I say other than it was simple and painless . A plus ++

Kyle Scheck

5/24/2025

We’re thrilled Kyle could help you into your new 2025 Trax with such ease! Buying a vehicle should never be stressful, and we're glad your experience was as simple and painless as it should be. A-plus customers deserve A-plus treatment—enjoy the ride!

Business Response

LEAGUE CITY, TX

Alan T|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

5/27/2025

Jacob did a great job he welcomed me right at appointment time called me with an update and made check out seemless

5/28/2025

Wow, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

Business Response

EL LAGO, TX

Sandra B|2024 Chevrolet Blazer

Confirmed Service Customer

5/27/2025

I was greeted and welcomed by Brandy who handled the oil change for my vehicle. The oil change was completed in a timely manner.

5/28/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

HOUSTON, TX

Jordan C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

5/27/2025

Lenny sr was such an awful experience to deal with. Unprofessional, rude and arrogant. He treats his customers like he is superior to them. He said he has been in the business for years yet couldn’t read my warranty contract and couldn’t show me certain parts of it that he said was in there. I will never be back because of him and the treatment we received.

5/27/2025

Thank you for your feedback. We understand how frustrating it can be to deal with vehicle damage, especially following a break-in. Our team worked closely with you throughout the process and explained that extended warranties do not cover repairs related to theft, which is standard for most warranty providers. Lenny Sr. also offered guidance on filing a claim through your insurance, which is typically the recommended route in these cases. While we’re glad to hear your husband was satisfied with the service and the discounts we provided, we’re sorry to hear the experience did not meet your expectations. We always strive to be transparent and helpful, and we appreciate the opportunity to assist with your vehicle.

Business Response

HITCHCOCK, TX

Julius D|2025 Chevrolet Malibu

Confirmed Sales Customer

5/27/2025

It was great. They work with me. Everybody was nice and everybody was trying to get the job done with me leaving out with a car.

Natalie Hill

5/28/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Houston, TX

Pamela C|2024 Chevrolet Corvette

Confirmed Service Customer

5/29/2025

Friendly service and the completion of the service was quicker than expected. I had my car back within 3 hours!

5/30/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAN LEON, TX

Juanita O|2021 Chevrolet Blazer

Confirmed Service Customer

5/23/2025

El servicio fue exelente Justin fue muy amable y me explico todo muy bien gracias

5/24/2025

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.

Business Response

houston, TX

Stacey P|2025 Chevrolet Traverse

Confirmed Sales Customer

5/23/2025

Great experience

Josue Morales

5/24/2025

Great experiences are what we strive for every day, and your feedback confirms we’re on the right track. Thanks for sharing, and we look forward to welcoming you back soon!

Business Response

Houston, TX

Monica T|2023 Chevrolet Traverse

Confirmed Service Customer

5/23/2025

Very nice, quick and friendly people and service.

5/24/2025

Quick, kind, and on point—that’s our service style! Thanks for the kind words, and we’ll be right here when you need us again, ready with friendly faces and fast hands.

Business Response

LEAGUE CITY, TX

Kenneth B|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/26/2025

Great buying experience with Bret. He is very knowledgeable and made the process easy.

Brett Barr

5/27/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fertitta Chevrolet! Congratulations on your new vehicle! We hope you have a great day!

Business Response

Santa Fe, TX

Brandon S|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

5/28/2025

Promises made, promises kept. No surprises.

Christopher Dominguez

5/29/2025

Hi, we are so happy to read such a great review about Fertitta Chevrolet! We can't wait to see you again, have a great day.

Business Response

Benton, LA

Sherri V|2020 Chevrolet Sonic

Confirmed Service Customer

5/30/2025

Jon and his staff in the Service Center are a great team. The communication is great, I appreciate being kept in the loop. Thank you!

5/31/2025

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

webster, TX

Sean M|2023 Chevrolet Equinox

Confirmed Service Customer

5/30/2025

Good quick service came in for an oil change no appointment and got me out in about an hour

5/31/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

TEXAS CITY, TX

Debra K|2025 Chevrolet Tahoe

Confirmed Sales Customer

5/30/2025

Natalie was super helpful and very knowledgeable. I will recommend her to everyone.

Natalie Hill

5/31/2025

Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Kemah, TX

Patricia B|2024 Chevrolet Trax

Confirmed Service Customer

5/30/2025

I really enjoy going to this dealership. The staff is very helpful and friendly. Another positive is the waiting room is clean and has fresh coffee and water for our wait. Thank you for all you do for us.

5/31/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly, helpful, and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

houston, TX

Christian M|2023 Chevrolet Blazer

Confirmed Service Customer

5/30/2025

Everything was good

5/31/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

TEXAS CITY, TX

Robert T|2025 Chevrolet Tahoe

Confirmed Service Customer

5/30/2025

Easy in and out as it was the 1st service on the car and was free.

5/31/2025

Wow, we're glad you had such a wonderful experience with us! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

Friendswood, TX

Mark J|2023 Chevrolet Corvette Z06

Confirmed Service Customer

6/2/2025

Mark was extremely helpful, courteous and professional

6/3/2025

Hi, we are so pleased you enjoyed your visit to Fertitta Chevrolet! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

League City, TX

Ramon V|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/3/2025

Ana was wonderful to work with and Kevin went above and beyond to make sure I was taken care of.

Ana Villa

6/5/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

Houston, TX

Debbie M|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/3/2025

Greg was very.knowledgeable and kind

Gregory Mcalpine

6/5/2025

Thank you for your kind words! We’re glad to hear our staff was knowledgeable and kind. We’ll be sure to pass along your feedback. Looking forward to serving you again!

Business Response

Baytown, TX

Angela B|2015 Chevrolet Traverse

Confirmed Service Customer

6/9/2025

The representative was professional, friendly, and I was informed on what services that was needed on my car.

6/10/2025

That’s the full package—professional, friendly, and clear communication! We’re so glad you felt informed and well taken care of. It’s service like that that keeps the wheels turning!

Business Response

FRIENDSWOOD, TX

Shelia C|2024 Chevrolet Blazer

Confirmed Service Customer

6/9/2025

We bought a 2024 Blazer and 2024 truck from Ferreira and when we get the oil changed they will not give us a complimentary car wash and when we had new radiator in Blazer we got no rental car. I have alway owned Cadillacs prior to this and have been very disappointed in the service from Fertita and will not be buying another vehicle from them unless service changes. We wer very happy with our sales person Jared but you have to have the service. We referred our friends to you also.

DEER PARK, TX

Joe K|2024 Chevrolet Colorado

Confirmed Sales Customer

6/9/2025

All was great

Kyle Scheck

6/10/2025

Short, sweet, and music to our ears—thank you! We’re glad everything lived up to your expectations and can’t wait to welcome you back for another great experience.

Business Response

Texas City, TX

William B|2025 Chevrolet Trax

Confirmed Sales Customer

6/10/2025

From start to finish I was impressed with the friendliness and professionalism I experienced at Fertitta Chevrolet and especially with the salesman, Brett Barr. Within minutes I felt like I had known him for years. He took the time to explain everything to me and my daughter. He knew this would be my daughter's first car and I could tell that he was genuinely excited for her. I had been to several dealerships prior to this one and had to deal with the same bloated egos and "salesmanship" bs at each one. Brett was noticeably different, as was the rest of the team. When we sat down with the finance specialist, Amy, she explained all the warranty and finance options clearly without pressuring us to purchase add-ons that didn't fit our situation. In the end we got a slightly better deal than we had worked out at other dealerships, but more importantly, we were better informed and feel more confident with our final decision. Fertitta will be my first choice from now on and I would strongly recommend them to anyone else looking for a new car.

Brett Barr

6/11/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Houston, TX

Klanci G|2025 Chevrolet Traverse

Confirmed Sales Customer

5/30/2025

The dealership and Kyle worked hard to find me exactly what I needed and minimal in person time was needed.

Kyle Scheck

5/31/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

League City, TX

Richard C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/1/2025

It was great

Andrew Reyes

6/3/2025

Hello, we are glad we could help! Thank you again for choosing Fertitta Chevrolet and we hope to see you again.

Business Response

Houston, TX

James A|2025 Chevrolet Equinox

Confirmed Sales Customer

6/1/2025

Very easy and enjoyable, felt extremely comfortable shopping for our new vehicle

Ana Villa

6/3/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Texas City, TX

Allan R|2025 Chevrolet 1500 Silverado

Confirmed Service Customer

6/3/2025

Best Chevy garage in town. Wouldn't take my Silverado anywhere else. Keep it up, boys.

6/5/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

League City, TX

Frank B|2025 Chevrolet Trax

Confirmed Service Customer

6/3/2025

Check-in was quick Justin couldn’t have been better answered every question . He was very friendly, polite. I was very happy with his service.

6/5/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

SOUTH HOUSTON, TX

Brian C|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/4/2025

Brett Barr is AWESOME!

Brett Barr

6/5/2025

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BEACH CITY, TX

Troy J|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/8/2025

Completely satisfied with our experience. Brett our sales man knew his stuff. He introduced us to GM rewards and all the benefits. Truly appreciate his knowledge.

Brett Barr

6/10/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

PEARLAND, TX

Alyssa S|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

6/11/2025

I called the dealership in the afternoon, saying I was interested in a vehicle they had on the lot. Once they verified, it was still in stock, I asked if we could start the process of me purchasing it. Within a few hours, I was at the dealership, the car was pulled out and ready for me to test drive and I ended up purchasing a 2025 high country suburban in less than two hours! Phenomenal experience with Kevin, Antonio and Tonnia!

Christopher Dominguez

6/12/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Congratulations on your new vehicle, Alyssa! We look forward to your next visit! Take care!

Business Response

Missouri City, TX

Roman P|2025 Chevrolet Traverse

Confirmed Sales Customer

6/10/2025

Great, efficient and honest dealership.

Kyle Scheck

6/11/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon! Take care, Roman!

Business Response

League City, TX

Jeffrey O|2024 Chevrolet Tahoe

Confirmed Service Customer

6/11/2025

Great on time service

6/12/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

League City, TX

Edward K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/13/2025

Gregg Mc Alpine was great. He explained different options to me and helped me through the process. It did take a while to complete the transaction but I was taken care of the entire time.

HOUSTON, TX

Nelson G|2025 Chevrolet Traverse

Confirmed Service Customer

6/13/2025

I recently got a new Traverse and I had the first maintenance done at Fertitta Chevrolet. The service advisor was very helpful and took care of my appointment in a professional and friendly manner.

6/14/2025

Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

FRIENDSWOOD, TX

Reagan H|2025 Chevrolet Trax

Confirmed Sales Customer

6/13/2025

Brett was amazing as always

Brett Barr

6/14/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

LEAGUE CITY, TX

Derik W|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/15/2025

Great experience, fast oil change.

6/16/2025

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

FRIENDSWOOD, TX

James B|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/16/2025

Brett and his team are awesome!

Brett Barr

6/17/2025

Hello there, we appreciate you taking the time to leave us this feedback. Our staff is committed to providing each of our clients with the best automotive experience. Thank you again for choosing Fertitta Chevrolet and we hope to see you again.

Business Response

Houston, TX

Michael M|2025 Chevrolet Traverse

Confirmed Service Customer

6/17/2025

Friendly and professional.

6/18/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SEABROOK, TX

Sharon M|2019 Chevrolet Tahoe

Confirmed Service Customer

6/17/2025

Dropped at night drop. Was contacted next morning by 6:20 by Bernard Cardenas. Bernard called & explained what issue was/cost @ 10:41 am. A little high but I approved my only transportation. Bermard contacted me at 3:30 pm & let me know it was ready & had out front when I arrived. Great experience! Clerk that checked me out very professuonal.

6/18/2025

Hello, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

SEABROOK, TX

David M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/11/2025

The work was completed in a timely manner and was completed correctly.

6/12/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Dickinson, TX

Benny S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/11/2025

Service was good. The service advisor could be a little friendlier. He acted like he was in a hurry, frustrated or mad. The young man that I talked to at the end of the service was very polite and friendly answering all my questions.

FRIENDSWOOD, TX

Candace E|2020 Chevrolet Blazer

Confirmed Service Customer

6/12/2025

Our service guy, Jon, was very helpful and timely. He would return calls very quickly. He was also helpful with understanding our extended warranty. Due to having to deal with the extend warranty and the dealership, my car was there for 3 weeks. That was not ideal, but we made it work. Overall my experience was great. My biggest issue though, was asking since my car was already there and we were dealing with the extended warranty company, could we look at my paint. There is something strange happening on the passenger side that isn’t normal. Our warranty covers paint. However, I was informed that the collision department, which is apparently very small/non existent from my understanding wouldn’t have time, which is unfortunate since my car was there for 3 weeks. It would have been nice to hear what the dealership thought and possibly have it covered under warranty. But, now we will need to take to a new place.

LEAGUE CITY, TX

Merle S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/12/2025

Excellent

6/13/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

SANTA FE, TX

Kevin F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/12/2025

Good and quick service

6/13/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

SAN LEON, TX

Felix B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/13/2025

The service agent was excellent!

6/14/2025

Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

HOUSTON, TX

Mike P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/16/2025

good job and decent price give big john a raise

6/17/2025

Mike Perceval, thanks again for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

WEBSTER, TX

Deborah K|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/19/2025

Our salesperson Chris was very helpful in our decision and closing process. He was very knowledgeable about all the features of the car.

Christopher Dominguez

6/20/2025

Hi there! We're so happy we were able to help you out! Our staff is committed to providing each of our clients with the best automotive experience. Thank you again for choosing Fertitta Chevrolet and we hope to see you again.

Business Response

Seabrook, TX

Michael E|2025 Chevrolet Suburban

Confirmed Sales Customer

6/18/2025

East buying experience

Kyle Scheck

6/19/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

La Porte, TX

George S|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

6/18/2025

Service team is a pleasure to work with.

6/19/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

Webster, TX

Daren P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/19/2025

Zach was an excellent salesman and him and the sales manager were both very well versed in leases, which many dealerships today are not. Got a very good deal on an equinox EV. Thanks

Zach Malitz

6/20/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

Friendswood, TX

Richard S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/19/2025

The service team including the Service Manager really stepped up and provided exceptional service.

6/20/2025

Wow, we're glad you had such a wonderful experience with us! We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

Business Response

PEARLAND, TX

Katherine E|2019 Chevrolet Equinox

Confirmed Service Customer

6/19/2025

Everything was excellent… Brandi Whatley was a delight to work with….. thanks for your continued service!

6/20/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon! Until the next time we meet, take care!

Business Response

HOUSTON, TX

James C|2022 Chevrolet Corvette

Confirmed Service Customer

6/19/2025

My service advisor, Justin Corado quickly found my appointment, understood what I needed done, explained the process, and gave me an estimated completion time, showed me to the waiting area and said he would let me know when it was ready. The job was completed in about halve the time I thought it would take. I later checked the oil level and it was exactly where should be. I have to say I was very impressed with both Justin and and the technician (2467). I definitely will be returning to Fertitta Chevrolet for any additional service I may need.

6/20/2025

Hi, we are so pleased you enjoyed your visit to Fertitta Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOUSTON, TX

Michael S|2020 Chevrolet Equinox

Confirmed Service Customer

6/19/2025

I have always received quality service in a timely manner. Fortunately my 2020 Equinox has been free of problems. Chaise Merritt is my service advisor and I’m very pleased.

6/20/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

TEXAS CITY, TX

Freda T|2017 Chevrolet Impala

Confirmed Service Customer

6/20/2025

Very friendly & thorough.

6/21/2025

Hi, we are so pleased you enjoyed your visit to Fertitta Chevrolet! If you have any further questions, please don't hesitate to reach out!

Business Response

DEER PARK, TX

Chad V|2025 Chevrolet Colorado

Confirmed Sales Customer

6/20/2025

We bought our son a truck and Kyle was great.

Kyle Scheck

6/21/2025

Hi there, thank you for taking the time to leave a review for us at Fertitta Chevrolet. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

Business Response

Manvel, TX

Jim H|2017 Chevrolet Suburban

Confirmed Service Customer

6/22/2025

Great job. Justin Corado service advisor. did an excellent job

6/23/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Fertitta Chevrolet. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

KEMAH, TX

Susan B|2018 Chevrolet Traverse

Confirmed Service Customer

6/22/2025

It started off horrible. I had to name drop Joan McKinney to get any sort of attention. We felt like an inconvenience for an issue that we brought the vehicle in back in September and should have been covered. We were told no and we left. Eventually we got a call back and it was rectified. However, it took 16 days to get a part apparently. So we had a loaner, that we originally weren’t being given or offered,

LA MARQUE, TX

Floyd C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/23/2025

Had an appointment, arrived 30 minutes early for an oil change, was told it might be a little bit since i was early but i was surprised that they were complete in 45 minutes after i arrived. Good service experience.

6/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

Channelview, TX

Kurtis H|2017 Chevrolet Suburban

Confirmed Service Customer

6/23/2025

Repairs were completed correctly, on time, and for less than expected.

6/24/2025

Hi, we are so pleased you enjoyed your visit to Fertitta Chevrolet! We can't wait to see you again, have a great day.

Business Response

HOUSTON, TX

Alane T|2021 Chevrolet Camaro

Confirmed Service Customer

6/24/2025

I had 2 vehicle recalls taken care of on my Camaro today. Customer service from drop off to checkout was excellent and fast. Thank you!

6/25/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon! Thank you, and have a fantastic day!

Business Response

LEAGUE CITY, TX

Cecilia C|2025 Chevrolet Express Cargo Van

Confirmed Sales Customer

6/24/2025

Excellent and fast

Andrew Reyes

6/25/2025

We're glad everything was completed quickly and to your satisfaction. We are so happy to read such a great review about Fertitta Chevrolet! If you're ever in need of more help, please let us know!

Business Response

Pasadena, TX

Cody F|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

6/19/2025

The dealership and Andrew were welcoming and professional from the onset. Discussing vehicle options and determining the best vehicle was made straightforward and clear with their expertise and experience. Test drive went splendidly and the dealer offered a fair value for my trade-in. Got the car buying process completed in an afternoon and couldn't be happier to have chosen to go with the team at Fertitta Chevrolet!

Andrew Reyes

6/20/2025

Wow, we're glad you had such a wonderful experience with us! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Fertitta Chevrolet. We sincerely value your business and look forward to your next visit!

Business Response

Seabrook, TX

Travis B|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/19/2025

Gregg and everyone was great .Would highly recommend all my family and friends to purchase from Fertitta Chevrolet. The manager Chance was very helpful.

Gregory Mcalpine

6/20/2025

Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

TEXAS CITY, TX

Joe G|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/22/2025

Had a wheel pressure sensor replaced inside the tire of my 2018 Silverado. Service was fast and thorough and perfect.

6/23/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! Best wishes, Fertitta Chevrolet

Business Response

FRIENDSWOOD, TX

Ronald V|2024 Chevrolet Tahoe

Confirmed Service Customer

6/23/2025

Had a 9am appointment and it took 7 hours for an oil change and 30,000 mile check up

6/23/2025

Thank you for taking the time to share your experience. I understand how frustrating it must have been to wait that long, and I want you to know that’s not the Fertitta way. Our service manager will be reaching out shortly to learn more about what happened and work toward a solution to make sure this doesn’t happen again.

Business Response

FRIENDSWOOOD, TX

Quentin L|2015 Chevrolet Camaro

Confirmed Service Customer

6/25/2025

Like clockwork....had appt., took minimal time

6/26/2025

Hi, we are very happy we could provide you with a positive experience! Thank you for choosing Fertitta Chevrolet as your first choice for all your automotive needs! We look forward to your next visit! Take care!

Business Response

HOUSTON, TX

Brent F|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/25/2025

Professional and efficient service.

6/26/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fertitta Chevrolet! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

HOUSTON, TX

Laurence N|2016 Chevrolet Colorado

Confirmed Service Customer

6/26/2025

I had a problem with being unable to remove the ignition key after driving my 2016 Colorado. The service personnel diagnosed and fixed the problem, which was under warranty.

6/27/2025

We’re so glad we could get that ignition issue sorted out quickly—especially under warranty. Diagnosing and fixing problems like that is what our team does best, and it’s a privilege to earn your trust when it matters most.

Business Response

HOUSTON, TX

Mark K|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/25/2025

Everyone was very friendly.

6/26/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fertitta Chevrolet. Our staff is committed to providing each of our clients with the best automotive experience. We look forward to helping again in the future. Take care!

Business Response

KEMAH, TX

Ethan S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/25/2025

I recently purchased my Chevy Equinox EV from Fertitta Chevrolet and the entire experience exceeded my expectations. From the moment I walked in, the staff was friendly, knowledgeable, and genuinely helpful. They made the process smooth and stress-free. The helped in answering all my questions and ensuring I was comfortable every step of the way.

Brett Barr

6/26/2025

Wow, we're glad you had such a wonderful experience with us! We are happy to pass along your comments to the team here at Fertitta Chevrolet! If you're ever in need of more help, please let us know!

Business Response

Houston, TX

Brandon T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/25/2025

This was the most efficient service visit I've experienced with this dealership. I was very pleased with how quickly the service department was able to get my oil changed.

6/26/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out to us if there's anything more we can do! Best wishes, Fertitta Chevrolet

Business Response

League City, TX

Jacqueline T|2025 Chevrolet Traverse

Confirmed Sales Customer

6/25/2025

Happy with my purchase

Christopher Dominguez

6/26/2025

Hi, we are so pleased you enjoyed your visit to Fertitta Chevrolet! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

Dickinson, TX

Darrell H|2025 Chevrolet Colorado

Confirmed Sales Customer

6/26/2025

Best experience possible from a customer service standpoint Brett and the entire team went above and beyond. Challenges were embraced and overcome. When we stated what we were looking for the game was afoot and success was achieved

Brett Barr

6/27/2025

What a fantastic review—thank you! Brett and the entire team truly enjoy going above and beyond, especially when challenges arise. When the game is afoot, we’re always ready to win it with you, and it’s an honor to have earned your trust!

Business Response

La Porte, TX

Carol M|2024 Chevrolet Traverse

Confirmed Service Customer

6/26/2025

Friendly and fast

6/27/2025

Quick, friendly, and right to the point—just how we like it! We’re so glad our team could get you taken care of in no time, with a smile along the way. Sometimes simple is just plain satisfying.

Business Response

LA PORTE, TX

Sandra V|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/26/2025

Awesome experience and love my new Tahoe

Christopher Dominguez

6/27/2025

We’re thrilled to hear it was an awesome experience and that you love your new Tahoe! That’s the kind of excitement we love to be a part of. Great rides and great service? Sounds like a perfect match to us!

Business Response

Houston, TX

Mark R|2025 Chevrolet Equinox

Confirmed Sales Customer

6/26/2025

Sales (Ana Villa) was an excellent experience. Finance options were thoroughly explained and we were allowed to select the finance options we preferred. Receiving the completed finance documents via email is a great option. My only concerns was when I was looking over the engine compartment at home. The engine oil was a quart low and the windshield washer fluid was near empty.

Dickinson, TX

Kristen T|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/26/2025

Joseph (and Antonio!) were super helpful and made the car buying process as stress-free as possible. Joseph especially kept in touch as we waited for our new Chevy Tahoe to get delivered. He did a great job and I would highly recommend him, Antonio and Fertitta dealership!

Joseph Allen

6/27/2025

Thank you so much for the detailed and glowing review! Joseph and Antonio will be thrilled to know they helped make your car-buying process smooth and stress-free. From updates to delivery, their teamwork shines. When patience and professionalism meet, it’s the perfect drive-off moment!

Business Response

Friendswood, TX

Knox R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/27/2025

Jared was friendly, personable and professional. He made the process easy and stress free. Jared was extremely knowledgeable and helpful.

Jared Gaspard

6/28/2025

Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Fertitta Chevrolet! We sincerely value your business and look forward to your next visit. Take care!

Business Response

Houston, TX

Tom A|2022 Chevrolet Traverse

Confirmed Service Customer

6/27/2025

Had my car towed in late on 6-24 and it was ready on 6-25 in the afternoon. Fast service!!!!! Mark one of the service advisers was extremely helpful. He arranged for me a ride home, which was so appreciated. I will be taking my car there again.

6/28/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

SEABROOK, TX

Mark W|2018 Chevrolet Malibu

Confirmed Service Customer

6/28/2025

It was really good

6/29/2025

Hi, we are very happy we could provide you with a positive experience. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

WEBSTER, TX

Fabian V|2025 Chevrolet Traverse

Confirmed Service Customer

6/28/2025

Appreciate the prompt assistance.

6/29/2025

Hi there, thank you so much for your positive comments about Fertitta Chevrolet! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

splendora, TX

Godeleva H|2025 Chevrolet Traverse

Confirmed Sales Customer

7/1/2025

It was awesome the way Joseph went beyond to sell me my car Ive never had anyone bring the car to me i thought that was great and i signed right there I didn't have to spend a lot of time at the dealership that everyone dreads spending hours there i didn't have to I love my car and got a great deal couldn't ask for anything more.

Joseph Allen

7/2/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fertitta Chevrolet. Congratulations on your new vehicle! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

TEXAS CITY, TX

Amy P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/29/2025

Kyle was great! He made my purchase very smooth and had a vehicle chosen for me and ready to test drive as I got there! Customer service from everyone here is A1!!

Kyle Scheck

6/30/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Fertitta Chevrolet! We sincerely value your business and look forward to your next visit. Take care!

Business Response

MISSOURI CITY, TX

Paul C|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/1/2025

Your staff and technicians Rock. Professional, caring and just plain nice. Great team. Appreciate y'all.

7/2/2025

Hi, we are so happy to read such a great review about Fertitta Chevrolet! We look forward to your next visit! Take care!

Business Response

LEAGUE CITY, TX

Kevin F|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/1/2025

The buying experience was great. Chris did an excellent job trying to make sure everything went smoothly. The finance department also did a great job and explained everything in detail.

Christopher Dominguez

7/2/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fertitta Chevrolet. Congratulations on your new vehicle! We do hope we can be of assistance in the future. Take care!

Business Response

SAN LEON, TX

Anna T|2019 Chevrolet Tahoe

Confirmed Service Customer

7/1/2025

The expediate handling and service of my vehicle was greatly appreciated. Communication regarding issues and findings, the serviceman contacting and dealing with warranty, to the timely readiness of my vehicle = GREAT SERVICE! Definitely a change in service for the better!

7/2/2025

Hi there, thank you for taking the time to leave a review for us at Fertitta Chevrolet. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

Business Response

DICKINSON, TX

Michael C|2024 Chevrolet Colorado

Confirmed Service Customer

7/1/2025

I always trust my vehicle's care to the service department at Fertitta Chevrolet. 5 Stars

7/2/2025

Hi there, thank you so much for your positive comments about Fertitta Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TEXAS CITY, TX

Cecil F|2019 Chevrolet Suburban

Confirmed Service Customer

7/1/2025

Your disagnostic fee is a rip off. It took 24 hours longer than expected to finish the job which was "OK" but communication was bad. I had to call to find out why it was not ready and when it would be and no one would explain or call back. I had to drive to the dealership to talk to someone. I guess I should have expected that.

WEBSTER, TX

Andrew C|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/1/2025

Natalia was very helpful and made the purchase experience easy and friendly.

Natalie Hill

7/2/2025

Hi there, thank you so much for your positive comments about Fertitta Chevrolet! We hope to see you soon!

Business Response

Friendswood, TX

Christine M|2024 Chevrolet Blazer

Confirmed Service Customer

7/2/2025

My service advisor was very helpful, my 1st service was completed in a very timely manner. Thankyou

7/3/2025

Hi there, thank you so much for your positive comments about Fertitta Chevrolet! We do hope we can be of assistance in the future. Take care!

Business Response

CROSBY, TX

Misty N|2024 Chevrolet Traverse

Confirmed Service Customer

7/1/2025

Repairs were completed in a timely manner. Also,Jose giving me a ride to and from home was excellent.

7/2/2025

We appreciate your positive review about your recent experience with us! Thank you again for choosing Fertitta Chevrolet and we hope to see you again.

Business Response

seabrook, TX

Michael K|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

7/1/2025

No one met me at the drive up and I had to walk in to get a service tech, but they certainly made up for it afterwards! Very rapid check-in and service was performed quickly and efficiently!

LEAGUE CITY, TX

Ruth H|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/2/2025

The salesman, Jared Gaspard, was excellent, knowledgeable and a genuine pleasure to work with.

Jared Gaspard

7/3/2025

Our staff is committed to providing each of our clients with the best automotive experience. Thank you for choosing Fertitta Chevrolet as your first choice for all your automotive needs! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

Friendswood, TX

Herbert M|2023 Chevrolet Corvette

Confirmed Service Customer

7/3/2025

Service department was phenomenal!! Everything I was told would happend, happened. My vehicle was serviced and my vehicle was returned on time

7/4/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Friendswood Auto Ce F|2017 Chevrolet Suburban

Confirmed Service Customer

7/3/2025

Great all around

7/4/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

FRIENDSWOOD, TX

Cindy S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/4/2025

Always timely and professional

7/6/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

LA PORTE, TX

Stephen Y|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/4/2025

Everything was great and we were well taken care of by our salesman Zach. He got us a better deal than we were looking for

Zach Malitz

7/6/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

La Porte, TX

Larry S|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/8/2025

Your Service Dept. went above and beyond to repair my truck so that I could meet my family on vacation. I cannot thank your Service Team enough for their efforts

7/9/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Best wishes, Fertitta Chevrolet

Business Response

DEER PARK, TX

Alan C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/2/2025

Absolutely incredible service and staff. I was very well taken care of and very much would recommend to anyone else to go there for their next vehicle.

7/3/2025

Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Fertitta Chevrolet

Business Response

Rosharon, TX

Walker M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/2/2025

Excellent experience Chance and Zach were great

Zach Malitz

7/3/2025

Thank you for choosing Fertitta Chevrolet as your first choice for all your automotive needs! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

Houston, TX

Ralph H|2021 Chevrolet Tahoe

Confirmed Service Customer

7/3/2025

Pleasant and effective visit for a regular scheduled service interval.

7/4/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HOUSTON, TX

Francisco M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/3/2025

Mark and Andrew gave all the help we needed! They made it posible for us to walk out of there HAPPY. They were very attentive with me and my family. THANK YOU 100% HAPPY!!

Andrew Reyes

7/4/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

Dayton, TX

Billy W|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/3/2025

Worked with Brett over the phone and picked out the truck plus arranged financing.

Brett Barr

7/4/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

CLEVELAND, TX

Robert C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/3/2025

Friendly customer service agent. 15,000 mile service with oil and filter change. Scheduled a state inspection, but it was out of service.

7/4/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

Dickinson, TX

Chinyere N|2025 Chevrolet Suburban

Confirmed Sales Customer

7/7/2025

Every member of the Team was/is great and fantastic. Mr. Kelvin Martinez and Ms. Ana Villa made our transitional experience very smooth. Everyone took care of us very well, like we are family. We thank everyone for being so kind, pleasant and patient in all they did for us.

Ana Villa

7/8/2025

Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Sugar Land, TX

Richard R|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/9/2025

All online no dealership visit

Jared Gaspard

7/10/2025

All online and no visit? That’s convenience at its finest! We’re glad the process worked smoothly for you. Thank you for trusting us remotely—we’re just a click away anytime you need us!

Business Response

La Porte, TX

Carl H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/11/2025

This has been an ongoing issue. The dealership fails to grease the ball joints and other components after an oil change on my 2500HD truck. I have to physically check and more than 50% of the time they’ve missed it. This time they not only missed it, but the service writer took my truck back to service, he was told the dealership did not have one operable grease gun. So, once again, the job was not done correctly.

7/14/2025

Thank you for bringing this to our attention. We understand how frustrating this ongoing issue must be, and we appreciate you taking the time to share the details with us. Our Service Manager will be reaching out to you shortly so we can learn more and work together toward a resolution. We truly value your business and want you to know that we’re committed to doing all we can to make this right.

Business Response

FRIENDSWOOD, TX

Mark J|2023 Chevrolet Corvette Z06

Confirmed Service Customer

7/14/2025

Mark was attentive and communicated with me numerous times throughout the day about the status of the reapir

7/15/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

League City, TX

Fabian V|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/15/2025

Great job, the staff addressed all of our needs and completed the vehicle maintenance in a timely manner.

7/16/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

splendora, TX

Alejandro T|2019 Chevrolet Traverse

Confirmed Service Customer

7/17/2025

We were met by our tech rep upon arrival. He was very polite, verified our appointment, and led us to the waiting area. Once in the waiting area, we settled in and enjoyed the cold A/C and wi-fi. Our wait time was a little over 45 minutes and we were on our way.

7/18/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fertitta Chevrolet. If you have any further questions, please don't hesitate to reach out!

Business Response

LEAGUE CITY, TX

Elizabeth G|2025 Chevrolet Traverse

Confirmed Service Customer

7/18/2025

Fast and always corteous!!

7/19/2025

Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Best wishes, Fertitta Chevrolet

Business Response

Fresno, TX

Ronnie J|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/20/2025

Lenny and Jon in the service Dept Finally listened to what I had thought to be wrong with this 2024 2500 truck with 22,000 miles. They went beyond to resolve the issue I was having, Plus other issues that they also found . It was sad to see all the Bad parts, and all the re adjustments they performed on this Chevrolet truck! I have totally LOST respect for this GM vehicle, and I am NOT the only one, knowing of other stories I have heard about their New vehicles. I Wish I would of kept my 2011 2500 truck that Never had any issues the 150,000 miles I drove it. Guess that's why when buying this New one, the warranty salesperson said I will be needing Extra coverage, Wow, looks like he is correct. The one issue I did have after picking my vehicle up from dealership was after getting back home, I found that what ever mechanic that worked on my vehicle, they sat on passenger side seat ( Leather, Gideon light color ) was TOTTALY covered with grease from Top to Bottom and on carpet, and also both rear seats had hand grease marks from removing the items I had in my under the seat storage area that was just left on the floorboard. This is TOTTALY UNCALLED FOR!! I try to keep my vehicles like new ! Thank goodness they make WD-40 and Dawn to remove all the grease. Spoke with Head service advisor ( Lenny ) about what I found, told me he was sorry, would talk to the mechanics. I still think they should pay to have it Totally cleaned. Please Post!! Ronnie Janecek

Pearland, TX

Carlos F|2022 Chevrolet Camaro

Confirmed Service Customer

7/8/2025

Good service overall

7/9/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fertitta Chevrolet! We hope to see you soon!

Business Response

HOUSTON, TX

Ricardo R|2020 Chevrolet Equinox

Confirmed Service Customer

7/8/2025

Called same day to schedule appointment oil change and was able to bring my vehicle same day and got vehicle back with in hours Very Professional Thank You

7/9/2025

Hi there, thank you so much for your positive comments about Fertitta Chevrolet! We hope to see you soon!

Business Response

FRIENDSWOOD, TX

John W|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/10/2025

Brandi in the service dept drive up is excellent. She is very professional and friendly. She is a pleasure to work with. I will continue to bring all of my Chevy vehicles to Fertitta for service and will always ask to work with Brandi.

7/11/2025

Brandi will be absolutely thrilled to read this! Her professionalism and friendly nature make her a standout, and we’re so proud to have her on our team. Thank you for your loyalty—we look forward to welcoming you and your Chevy vehicles back again and again!

Business Response

DICKINSON, TX

Juan M|2023 Chevrolet Traverse

Confirmed Service Customer

7/10/2025

Service was fast and prompt. Which I appreciate.

7/11/2025

Quick and prompt service is what we aim for, and we’re happy to hear we delivered! Thanks for trusting us to take care of things efficiently—we’ll be here next time to keep it just as smooth.

Business Response

LEAGUE CITY, TX

Medina G|2026 Chevrolet Equinox

Confirmed Sales Customer

7/10/2025

Everyone was very nice and made the experience of getting a new car very easy especially after I just had Ben in an auto wreck. Everyone took the time out to see if I needed anything while waiting very professional great communication. I've seen a lot of great team players as a nurse I enjoyed seeing that with all the l coworkers. The treatment overall from everyone was awesome.

Ana Villa

7/11/2025

We truly appreciate your kind and heartfelt words. After going through something as tough as an auto wreck, we’re honored to have made your car-buying experience feel easy and supported. As a nurse, you know the value of a strong, caring team—and we’re grateful you saw that in us. Wishing you safe and happy travels ahead!

Business Response

GALVESTON, TX

Stephen E|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/15/2025

Service was timely

7/16/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

PASADENA, TX

Christa J|2021 Chevrolet Tahoe

Confirmed Service Customer

7/22/2025

Can’t rotate my tires because my 3 yo tire lock is broke .. wanted 85$ to replace tire lock when they are the only ones who have used it .. wasn’t broke 4 months ago when they rotated tires ..

HOUSTON, TX

Glenn G|2016 Chevrolet Traverse

Confirmed Service Customer

7/22/2025

Brandi did a great job getting the work done on the Traverse, both the recall and air conditioning. Work done very quickly and worked great with our warranty. Highly recommend.

7/24/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!

Business Response

DICKINSON, TX

James S|2016 Chevrolet Malibu

Confirmed Service Customer

7/21/2025

You took care of my problem! Everyone at service department was nice

7/22/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

LEAGUE CITY, TX

James H|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

7/21/2025

I was greeted promptly and the service was done in a very timely manner

7/22/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

HOUSTON, TX

Efren G|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/22/2025

Excellent and friendly service

7/24/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HOUSTON, TX

Leslie C|2025 Chevrolet Suburban

Confirmed Sales Customer

7/22/2025

Great experience. Everyone was very helpful and friendly.

Kyle Scheck

7/24/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

La Porte, TX

Bryan Q|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/22/2025

Ana was amazing tried to make the sale but didn’t push it. Will buy the next car from her

Christopher Dominguez

7/24/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

Houston, TX

Daren P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/24/2025

Zack was great as usual. 2nd car ive bought there in a month. Handled everything i needed.

Zach Malitz

7/25/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

Friendswood, TX

Thomas D|2025 Chevrolet Trax

Confirmed Service Customer

7/24/2025

Very friendly stafff, fast service. Waiting area stocked with beverages, concierge service to drive us home if we didn’t want to wait.

7/25/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

houston, TX

Rob F|2020 GMC Yukon

Confirmed Service Customer

7/24/2025

Well their service department is amazing. Jacob did a really good job he kept me in the loop the whole time my vehicle was in the service shop. But they had my vehicle out the timely matter did a very good job. If anybody asked me I highly recommend their service department does an awesome job.

7/25/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SEABROOK, TX

Marion D|2020 Chevrolet Trax

Confirmed Service Customer

7/24/2025

Although I arrived at service without an appointment, Chase took great care of me. I thank him so much for his service. I do miss Trever Craigie but Chase if filling the void greatly for me. Keep up the good work, Chase, as I am sure I will be back for another visit.

7/25/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

Seabrook, TX

Katherine C|2026 Chevrolet Equinox

Confirmed Sales Customer

7/22/2025

I had a great experience with the dealership and sales rep, Joseph Allen. He was very knowledgeable, helpful, answered all my many questions, was very patient with me throughout the entire process.

Joseph Allen

7/24/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

Houston, TX

Ralph B|2015 Chevrolet Tahoe

Confirmed Service Customer

7/23/2025

Brandi was very helpfull, service was handled quickly and cleanly. report was good information

7/24/2025

Brandi will be thrilled to hear your praise! We’re so glad everything was handled quickly, cleanly, and with care—and that the service report gave you the clear information you needed. Here’s to helpful hands and high standards.

Business Response

LAPORTE, TX

Wes K|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/23/2025

Very quick and easy

7/24/2025

Quick and easy—that’s what we like to hear! Whether it’s sales or service, we aim to make your visit smooth from start to finish. Just how car care should feel.

Business Response

houston, TX

Scott S|2025 Chevrolet Corvette E-Ray

Confirmed Service Customer

7/23/2025

Juan did a great job on my Corvette. Smiley and Katherine were also a big help. Great people.

7/24/2025

Juan, Smiley, and Katherine will be thrilled to hear your kind words! Great people working together make all the difference, and it sounds like your Corvette was in excellent hands. Thanks for sharing your experience with us!

Business Response

LEAGUE CITY, TX

Cindy P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/25/2025

Friendly people that understand how to do it the right way.

7/26/2025

Hi there, thank you for taking the time to leave a review for us at Fertitta Chevrolet. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Business Response

HOUSTON, TX

Maryrose M|2026 Chevrolet Equinox

Confirmed Sales Customer

7/26/2025

Zach was a great guy to work with.

Zach Malitz

7/27/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

Houston, TX

Amy B|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/28/2025

This was by far the easiest, most seamless experience I have ever had at a dealership. I never felt like my time was being wasted. Natalie was on top of everything and took extra care to show me every detail about my new vehicle. She was the most personal salesperson I have ever worked with! We were in and out in maybe two and a half hours, and most of that was her showing me features on my vehicle. So impressed with her, Chance and the dealership as a whole and would recommend them to everyone!

Natalie Hill

7/29/2025

Thank you for choosing Fertitta Chevrolet as your first choice for all your automotive needs! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

Houston, TX

Sandra G|2025 Chevrolet Traverse

Confirmed Sales Customer

7/24/2025

We felt most welcome, like family, upon entering the dealership. Beverages were offered & our wants & needs were asked about regarding our interest in a vehicle. There was genuine interest in how best they could help us. Throughout the selection, test drive, & purchasing process, step by step guidance was provided. The entire team was friendly & open to any & all questions we had from start to finish.

Natalie Hill

7/25/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

La Porte, TX

Silvia D|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

7/24/2025

Na

7/25/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

HOUSTON, TX

Alex D|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/29/2025

Chris d and Amy with financing did an amazing job. They sold me the past two vehicles that I’ve had along with my wife’s car, my sister in laws vehicle and my mother in law. Will not go anywhere else in the future.

Christopher Dominguez

7/30/2025

Chris and Amy will be thrilled by your loyalty and kind words! It’s an honor to be your family’s trusted dealership for so many vehicles.

Business Response

LIVINGSTON, TX

Gregory D|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/29/2025

Brett barr did a great job searched hard and found what we needed thanks so much

Brett Barr

7/30/2025

Brett will be thrilled to hear your praise! We’re glad he could find exactly what you needed and look forward to helping you again soon.

Business Response

League City, TX

Mary H|2013 Chevrolet Equinox

Confirmed Service Customer

7/31/2025

I made an appointment to bring my car in for an oil change for 11 am. Once I arrived, everything went per usual as in the past. The oil change took close to 2 hours, which I thought was a little longer than usual. Once Mark let me know my car was ready, he then told me the cost of the oil change which was close to $90. We had a conversation concerning the total due to what I had previously paid and the pricing that was set up when I purchased my vehicle from Norman Frede. For the life of my car/the time I owned it, the oil changes were a set price, $9.99. Mark let me know when the dealership was purchased, those set prices were no longer valid. At no point was I contacted about the cancelation of what was previous set. Mark did let me know several customers did have this same concern, lack of notification. I asked to speak with a manager, to which Mark pulled one in, I didn't get his name. I told him the same thing I told Mark, no notification to customers about this, and a huge price increase to what I had previously paid for an oil change. The manager did allow me to pay what I previously paid, but said a note would be made in my file that I was notified about the deals made when vehicle purchased are no longer applicable. Disappointed in this experience.

PEARLAND, TX

Tony M|2012 Chevrolet Cruze

Confirmed Service Customer

8/1/2025

Service seems delayed and not very good communication

FRIENDSWOOD, TX

Merle S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/29/2025

Took care of problem

7/30/2025

It’s great to hear we took care of your problem! We’re here to make sure every visit solves your needs quickly and effectively.

Business Response

SANTA FE, TX

Paul C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/30/2025

Brett Barr and the entire team there are excellent, true professionals.

Brett Barr

7/31/2025

Thank you for the kind words! Brett and the rest of our team truly pride themselves on professionalism and dedication, and it's wonderful to see that reflected in your experience. We’re glad to have earned your trust—here’s to continuing that same level of excellence every time you visit!

Business Response

League City, TX

Syndie D|2021 Chevrolet Trailblazer

Confirmed Service Customer

7/30/2025

I didn’t have a service appointment with you on July 29th

PASADENA, TX

Kevin H|2023 Chevrolet Suburban 1500

Confirmed Service Customer

7/30/2025

Everything was smooth. Brandi, the service advisor, was ready for me when i arrived. They shuttled me to my work and picked me up when ready. It was ready on time. Cost was better than expected. So, great experience.

7/31/2025

We’re so glad everything went smoothly from start to finish—Brandi had everything ready, your shuttle was on point, and the cost even turned out better than expected. That kind of experience is what we love to create, and we’re happy we could make your day easier.

Business Response

FRIENDSWOOD, TX

Charles C|2026 Chevrolet Traverse

Confirmed Sales Customer

7/31/2025

Sales and business office personnel were very polite and made buying my new vehicle easy. Kudos to this dealership!!!!

Kyle Scheck

8/1/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

Ellisville, MS

Malinda Y|2026 Chevrolet Traverse

Confirmed Sales Customer

8/1/2025

From the time I got out my car to the finalization of my paperwork and driving off the lot, Kyle was AMAZING! From the time he met me on the steps he listened to what I wanted in a vehicle and the payments I wanted to stay within, he picked out the perfect vehicle out for me and I couldn’t be more ecstatic!! Melissa in the finance department was so sweet, polite, and very helpful to assist with all the documents requested. This dynamic duo was phenomenal!!!!

Kyle Scheck

8/2/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Congratulations on your new vehicle, Malinda! We look forward to helping again in the future. Best wishes, Fertitta Chevrolet

Business Response

League City, TX

Juliann D|2025 Chevrolet Trax

Confirmed Sales Customer

8/1/2025

I had a wonderful experience buying my car from Eric Rada at Fertitta Chevrolet! Eric was very patient with me as I explored different options, and he definitely went the extra mile to find the perfect car for me. I highly recommend Eric and Fertitta Chevrolet to anyone looking to buy a car!

Eric Rada

8/2/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Fertitta Chevrolet

Business Response

Pearland, TX

Michelle W|2025 Chevrolet Traverse

Confirmed Sales Customer

8/4/2025

My experience at Ferttita Chevrolet was the best car shopping/buying experience I’ve ever had.

Kyle Scheck

8/5/2025

Wow, we're glad you had such a wonderful experience with us! Thank you for choosing Fertitta Chevrolet as your first choice for all your automotive needs! Congratulations on your new vehicle, Michelle! We sincerely value your business and look forward to your next visit!

Business Response

Houston, TX

Alvin L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/14/2025

Zachary understood my situation, helped me work through my current problem, got me my asking price for my trade in and on the road in my new truck.

Santa Fe, TX

Henry A|2025 GMC Sierra 1500

Confirmed Service Customer

8/14/2025

First time customer . Brought my wife’s suburban regular maintenance. I was very happy with the experience

8/15/2025

We’re thrilled your very first experience with us was such a positive one! Thank you for trusting us with your wife’s Suburban — we take that responsibility seriously. May this first visit be the start of a long and dependable relationship you can always count on.

Business Response

seabrook, TX

Lenore K|2024 Chevrolet Trax

Confirmed Service Customer

8/14/2025

Service was finished before the estimated time frame. Also, I appreciated the valet service and the delightful time with Jose.

8/15/2025

We’re happy your service was completed ahead of schedule and that you enjoyed the valet service and time with Jose. Convenience and thoughtful touches are what we strive for, and we’ll keep delivering that level of care.

Business Response

HOUSTON, TX

Stephen D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/14/2025

Oil change is a bit in the high side dollar wise even though it includes a “free tire rotation” whether you need it or not. I don’t mind the price if my tires need rotating but should be an optional add on. Service writer are courteous and professional

DEER PARK, TX

Marilyn H|2017 Chevrolet Bolt EV

Confirmed Service Customer

8/14/2025

Quickly. Informed me that the part did not come in and rescheduled for the another day when it will come in.

8/15/2025

Thank you for noting how we kept you informed about the part delay and made rescheduling easy. Clear communication during unexpected situations matters most, and we’re glad we could make the process as smooth as possible.

Business Response

LEAGUE CITY, TX

Donna E|2024 Buick Envista

Confirmed Service Customer

8/14/2025

I had a very positive experience at your service center... would highly recommend

8/15/2025

We truly appreciate your positive recommendation and are so glad you had a great experience at our service center. Word of mouth means everything, and we’re honored to have earned your trust.

Business Response

Deer Park, TX

John W|2026 Chevrolet Traverse

Confirmed Sales Customer

8/14/2025

We had a great experience dealing with Gregg (saleman) and Melissa (salea manager). They made the whole experience very easy and enjoyable.

Gregory Mcalpine

8/15/2025

We’re thrilled Gregg and Melissa made your experience easy and enjoyable! Their teamwork and dedication make buying a car stress-free, and we’ll continue providing that level of care for every guest.

Business Response

DICKINSON, TX

Michael H|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/1/2025

Great service, Josh and Jared were very helpful online and texting before I came to dealership. Jared met me outside when I pulled up. F & I was also great, no pressure.

Jared Gaspard

8/2/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

Orange, TX

Carolyn P|2025 Chevrolet Trailblazer

Confirmed Service Customer

8/5/2025

No wait time to take my car back. Very quick

8/6/2025

We are very happy we could provide you with a positive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon! Take care!

Business Response

LEAGUE CITY, TX

Reginald J|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/11/2025

Excellent

Christopher Dominguez

8/13/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fertitta Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Houston, TX

Wendy H|2026 Chevrolet Silverado EV

Confirmed Sales Customer

8/13/2025

Matt Prior, Zach and Tania were amazing

Zach Malitz

8/14/2025

Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

Rosenberg, TX

Thomas M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/14/2025

Service was easy to schedule, on time and Mark keep me advised of the progress.

8/15/2025

We’re glad scheduling was easy and that Mark kept you updated throughout the process. Clear communication and timeliness are exactly what we want every service visit to feel like. Here’s to keeping that consistency on every return!

Business Response

Taylor Lake Village, TX

Rudoleh G|2019 Chevrolet Camaro

Confirmed Service Customer

8/14/2025

Bernard did an excellent job keeping me updated about my car! He got my car to me a day early and in enough time for me to have it for the weekend. The technician did clean work and took good care of my Camaro. The only issue I had was with delivery. My car had some debris on it and was a little muddy inside. Other than that I was extremely satisfied with my experience at Fertitta Chevrolet! Thanks Bernard!

Houston, TX

Bonnie M|2021 Chevrolet Tahoe

Confirmed Service Customer

8/14/2025

Was in and out in no time. Service Writer was very considerate and knowledgeable. The best. Charges were very reasonable.

8/15/2025

We’re happy your visit was quick and that our service writer provided considerate and knowledgeable guidance. Reasonable charges and smooth service are what we aim for, and we’ll continue providing that balance on every visit.

Business Response

DEER PARK, TX

Chirold E|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

8/16/2025

Quick professional service

8/17/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

HOUSTON, TX

Garrett S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/15/2025

Brett and the finance manager made our experience a breeze! Our 5th or so car we have bought from him! Greatly appreciate it!

Brett Barr

8/17/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Garrett! We look forward to helping again in the future. Best wishes, Fertitta Chevrolet

Business Response

Spring, TX

David V|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/16/2025

What makes the visit best is the friendly employees like your driver Jose. He is happy, friendly and makes the time pass quicker with his friendly attitude!

8/17/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

HOUSTON, TX

Ryan W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/17/2025

gREAT SERVICE

8/18/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

HOUSTON, TX

Joyce C|2012 Chevrolet Malibu

Confirmed Service Customer

8/17/2025

My car was towed there on a Saturday, but the service department was closed until Monday. Approximately between 8:00 am and 8:30 am on Monday morning, I received a call from Jacob one of the service managers. He took a statement from me and by 3:00 p.m. he called me with the problems with my car and provided an estimate. Tuesday by 4:00 p.m. my car was ready for pick up. Very efficient!

8/18/2025

Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!

Business Response

HOUSTON, TX

Christa J|2026 Chevrolet Traverse

Confirmed Sales Customer

8/19/2025

Have bought my last 5 cars here like the no hassle deals

Gregory Mcalpine

8/20/2025

Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

Houston, TX

Paul G|2025 Chevrolet Corvette Z06

Confirmed Sales Customer

8/19/2025

Andrew was Gerratt to work with!! Was very courteous and professional!

Andrew Reyes

8/20/2025

Hi there, thank you for taking the time to leave a review for us at Fertitta Chevrolet. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

Webster, TX

Israel T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/20/2025

Well unfortunately I had a terrible experience. I brought my new vehicle in for its first oil change and service and that's where the trouble began. I left the dealership and once I got home I noticed a vehicle message on the dashboard stating the my oil was low and some needed to be added. I immediately turned the vehicle and checked the dip stick which came out bone dry. I notified my car salesman who was very helpful and got me scheduled to come in and have my vehicle looked over. Once the vehicle was brought back to the dealership I was met by Marc the service manager. He stated he was sorry and that it would be a quick fix by simply adding oil. I informed him that was unacceptable and that the major components like the cylinders, rings, pistons, valves ect... would need to be inspected for scoring. He said he would speak to the technician about what I stated and leave it up to him. In less than 5 minutes my vehicle was back on the ready line and my keys were being handed to me, meaning they only topped off the oil with out inspection. This is a major issue as the vehicle was operated outside of the manufacturers recommended levels. This is a major lack of professionalism and a insult to myself as a consumer who put my trust in the service department.

Houston, TX

Danny W|2025 Chevrolet Corvette E-Ray

Confirmed Service Customer

8/16/2025

Ordered seatbelt replacements for my Corvette, ERAY

8/17/2025

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

FRIENDSWOOD, TX

Wayne K|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/20/2025

First oil change for new truck. Went without appointment, was still done quickly

8/21/2025

Hi, we are so pleased you enjoyed your visit to Fertitta Chevrolet! Thank you again for the great review!

Business Response

Alta Loma, TX

Nico T|2025 Chevrolet Trax

Confirmed Sales Customer

8/21/2025

My rep did an awesome job

Kyle Scheck

8/22/2025

Hi, we are so happy to read such a great review about Fertitta Chevrolet! If you have any further questions, please don't hesitate to reach out!

Business Response

Pearland, TX

Theodore V|2021 Chevrolet Corvette

Confirmed Service Customer

8/22/2025

Great communication throughout the process and they even washed my car. Thanks!

8/23/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

Seabrook, TX

Ann K|2016 Chevrolet Corvette

Confirmed Service Customer

8/22/2025

Jon Markowitz is a total professional, he took the time to listen, he asked the right questions, and he communicated promptly with the estimate. He ordered the parts on a Monday, so honestly I was expecting to maybe have my car back on that Thursday or Friday. He called the next day on Tuesday saying the car was ready. Unbelievable! Very happy, thank you to the whole team that got me back on the road so fast! AAA+++

8/23/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

HOUSTON, TX

Martha D|2018 Chevrolet Equinox

Confirmed Service Customer

8/24/2025

The staff was so very helpful and nice.

8/25/2025

Hi, we're happy you found our staff to be so helpful and nice during your experience here at Fertitta Chevrolet. We do hope we can be of assistance in the future. Take care!

Business Response

TEXAS CITY, TX

Valaree B|2021 Chevrolet Blazer

Confirmed Service Customer

8/24/2025

SUV was in the shop due to AC blowing hot air; work took a week had to wait on a compressor part paid $1700+ for my vehicle that is under 16k miles. Over heard the service man tell a male customer “all the work was completed sir and we even added air to all of your tires for you.” Now when my turn comes up to pay for the services I asked if I get some air in my tires too please because my App is saying my tires are at 31 psi. You swore I told the man an insult he barked at me so harshly I thank God my granddaughter witnessed his verbal attack on me he was so very rude to me. He stated “came here for your AC not a tire rotation!” I never will buy another car from them ever again! They use to be kind and courteous to us seniors before it became Fertitta Chevrolet! I took my SUV to Discount Tire and they were beyond kind and filled my tires with air.

TEXAS CITY, TX

Brian A|2015 Chevrolet Impala

Confirmed Service Customer

8/20/2025

I have shutter issues with my transmission. It was most noticeable on a recent trip to the Texas hill country. When driving up inclines, it’s most noticeable. Your shop kept my car for 4 days only to return it telling me they could not duplicate the problem. No one ever reached out to me to ask if I would drive with the mechanic, which I would have been happy to do.

SEABROOK, TX

Albert B|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

8/20/2025

Very professional and customer friendly experience!!!! THANK YOU....

8/21/2025

Wow, we're glad you had such a wonderful experience with us! We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

Business Response

FRIENDSWOOD, TX

Matthew S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/23/2025

Fantastic service as always. We've bought our last 2 vehicles here and shall continue to do so.

Andrew Reyes

8/24/2025

Hi, thanks for your praise and kind comments about our team. Thank you again for choosing Fertitta Chevrolet and we hope to see you again.

Business Response

Houston, TX

Charles E|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/25/2025

Friendly, knowledgeable service.

8/27/2025

Hi, we are so happy to read such a great review about Fertitta Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you. Take care, Charles!

Business Response

TEXAS CITY, TX

Cynthia M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

8/27/2025

I would like to clarify the services performed on our truck. According to my receipt, it states that only the transmission was serviced. However, the service writer mentioned that the transmission manifold was replaced. Can you please confirm which service was actually completed? Additionally, I would like to note that our truck was in your service department for 8 business days. If our vehicle was kept for 8 days and you truly only serviced the transmission, that's unacceptable. The service writer failed to stay in contact with us. We always had excellent service with Frede’s and are not confident in Ferttia. Thank you for your assistance. Best regards, Julian & Cyndi Meza

8/27/2025

Thank you for reaching out and sharing your concerns. I want to make sure we get clear answers for you regarding the exact service performed on your truck. I’ll personally review the repair order with our team so we can confirm whether it was the transmission service or a replacement of the transmission manifold. I also understand the frustration of being without your vehicle for 8 business days and not receiving timely communication. That is not the Fertitta way of taking care of our customers, and your feedback is very important to us. Our Service Director will be reaching out to you directly to go over the details, address the lack of updates, and work toward restoring your confidence in us.

Business Response

LEAGUE CITY, TX

Merle G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/27/2025

Easy to schedule and easy to get in and out.

8/28/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best wishes, Fertitta Chevrolet

Business Response

LA PORTE, TX

Ronnie G|2019 Chevrolet Tahoe

Confirmed Service Customer

8/26/2025

pleasant, attentative

8/27/2025

Ronnie Gaines, thanks again for taking the time to leave us this information about your recent visit. If you have any further questions, please give us a call. We're always happy to help! Best wishes, Fertitta Chevrolet

Business Response

WEBSTER, TX

William W|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/26/2025

It was great, Brett was super helpful

Brett Barr

8/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for leaving us this response! Best wishes, Fertitta Chevrolet

Business Response

Spring, TX

Maher G|2025 Chevrolet Trax

Confirmed Sales Customer

8/27/2025

Chris greeted us at the front, very friendly and profesionally, was very patient and attentive to what we were looking for with a budget we gave him and he tailored the perfect car for us. Very happy with the excellent service from start to finish

Christopher Dominguez

8/28/2025

Wow, we're glad you had such a wonderful experience with us! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit! Best wishes, Fertitta Chevrolet

Business Response

Sugar Land, TX

Michael M|2023 Chevrolet Corvette

Confirmed Service Customer

9/1/2025

Na

9/2/2025

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

LEAGUE CITY, TX

Kaitlynn B|2025 Chevrolet Colorado

Confirmed Sales Customer

9/1/2025

I let Chris know that I didn't want to spend all evening at the dealership and he certainly delivered. He was super personable and no BS. I really enjoyed my experience and how detail oriented he was.

Christopher Dominguez

9/2/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

League City, TX

Daniel S|2015 Chevrolet Tahoe

Confirmed Service Customer

9/8/2025

My recent experience was not a good one. I made an appointment on Sept 4 to get my oil changed and tires rotated. When I arrived at my scheduled time and was sitting in the waiting room I noticed an earlier text from the dealership saying my appointment was changed to Sept 10. That’s odd since I was there and you had my car. The oil change sticker on my windshield from my last oil change had 5W30 listed. When I asked if that was used I was told no, it was 0W20. I asked that 5W30 be used for this oil change. When checking out I was told the more expensive 5W30 Mobile 1 was used instead of 5W30 Dexos. I have to hope the Mobile 1 was GM Dexos approved since you’re a GM dealership. I was handed a vehicle inspection page that showed everything was good except my front and rear brake pads. I was told they were at 3mm and for safe driving needed to be replaced this month. I was asked if I would like to schedule an appointment to get it done as you had the pads in stock. I declined and took my car to another shop for a second opinion and their mechanic showed me that the brake pads still had 7mm left and the brakes were in good shape. Your shop tried to get me to pay for unnecessary expensive work. That's not being honest and trustworthy.

LEAGUE CITY, TX

Heidi B|2026 Chevrolet Traverse

Confirmed Sales Customer

9/9/2025

Everything went very smooth, Ana was always very responsive, overall great experience and no stress

Ana Villa

9/10/2025

Hi there, thank you for taking the time to leave a review for us at Fertitta Chevrolet. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Take care, Heidi!

Business Response

Portland, TX

David T|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/10/2025

Thank you.

9/11/2025

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best wishes, Fertitta Chevrolet

Business Response

Houston, TX

Salvador T|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/10/2025

Came in for an existing problem they were able to fix it

9/11/2025

Hi, we are so happy to read such a great review about Fertitta Chevrolet! Until the next time we meet, take care!

Business Response

TEXAS CITY, TX

Mona V|2024 Chevrolet Tahoe

Confirmed Service Customer

9/11/2025

Easy in and easy out

9/12/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fertitta Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SEABROOK, TX

James W|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/12/2025

Repaired the sleek noise, brake job, and did normal maintenance. Til next time all good.

9/13/2025

We’re glad your vehicle is back in top shape! Taking care of your car efficiently and thoroughly is our priority, and we look forward to assisting you again next time.

Business Response

ETOYLE, TX

Chris D|2022 GMC 1500 Sierra

Confirmed Service Customer

9/12/2025

Always takes care of me and my truck!

9/13/2025

We’re delighted to hear you and your truck are always well cared for! Keeping our customers and their vehicles happy is our top priority, and we look forward to continuing that on your next visit.

Business Response

FRIENDSWOOD, TX

Bobby L|2025 Chevrolet Blazer

Confirmed Sales Customer

9/14/2025

We walked in just to look at used cars, Andrew showed us the area of the used cars and let us walk around. After a while Andrew came over and asked us how we were. We test drove a few cars.. Andrew recommended a new blazer, he got us into the blazer. 3k more for our trade in and got us the payment we wanted

Andrew Reyes

9/15/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Bobby! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Santa Fe, TX

Charlotte C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/14/2025

Jacobi is always so helpful and informative on the issues with my vehicle.

9/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you, and have a fantastic day!

Business Response

Texas City, TX

Alfonso O|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/1/2025

It was probably the least stressful car buying experience I’ve had.

BRANDON SANDOVAL

9/2/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

Beach City, TX

Cindy P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/1/2025

We have a great relationship with Jacob in Service and appreciate being driven after we drop the truck off. Great service and friendly place to do business.

9/2/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

HOUSTON, TX

George C|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

9/9/2025

It was a quick good experience from the phone call where I set it up to the young man at the service area to getting the truck in and out very quick very well done very nice

9/10/2025

Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Fertitta Chevrolet and we hope to see you again. Take care, George!

Business Response

Houston, TX

Mike C|2024 Chevrolet Corvette

Confirmed Service Customer

9/9/2025

Excellent communication and quick service.

9/10/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

HOUSTON, TX

Rebecca R|2024 Chevrolet Malibu

Confirmed Service Customer

9/10/2025

Staff was very quick and helpful. Mark was friendly and did a fantastic job answering questions and explaining everything. 10/10!

9/11/2025

Hi, we are so pleased you enjoyed your visit to Fertitta Chevrolet! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

DICKINSON, TX

Kristie L|2025 Chevrolet Tahoe

Confirmed Sales Customer

9/11/2025

Andrew, Chance, and Jeff were fantastic to work with. I had a very good buying experience!

Andrew Reyes

9/12/2025

Hi there, thank you so much for your positive comments about Fertitta Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Alvin, TX

Larry G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/13/2025

Excellent experience on my recent truck purchase.

Christopher Dominguez

9/14/2025

We’re thrilled your recent truck purchase was an excellent experience! Enjoy your new vehicle, and we look forward to supporting you with service and care in the future.

Business Response

Friendswood, TX

Deborah C|2022 Chevrolet Tahoe

Confirmed Service Customer

9/16/2025

Service was completed and an item was checked as requested. Service advisor called me when Tahoe was ready as promised

9/17/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Houston, TX

Joseph M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/17/2025

Kyle was very approachable. Didn’t feel much pressure when we got to the store was allowed to look around for just a little bit before we were approached. I really appreciate that.

Kyle Scheck

9/18/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

La Marque, TX

Ronald W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/17/2025

Excellent customer service

9/18/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

FRIENDSWOOD, TX

Chandler S|2017 Chevrolet Tahoe

Confirmed Service Customer

9/17/2025

I usually have no issues with the service department, however this past encounter I interacted with a different service coordinator than previously. My tires are taken care of at discount tire and I asked the coordinator to not touch the tires two times prior to leaving the vehicle under your care around noon for which understanding was verbally expressed. I was called to add a recommended service for which I approved. Then received another call at 4pm to inform me my vehicle was ready. I got there a little after 5pm to pick up my vehicle when the service coordinator casually mentioned that the tires were rotated even though I specifically said not to do that. He tried to play it off and say the tires were new so it’s okay when really only the rears were new and they had just been rotated. As I explained to him why that’s not okay, he then tried to call two employees to correct the matter for which neither were available and I was told to come back another time to get it fixed. I do not specifically remember hearing a sorry at any point to which I voiced my frustrations. How can you not have a person available to fix a mistake during business hours and why am I being inconvenienced further for a totally avoidable mistake on your part? He then explained he just didn’t have the time to tell them about the tires because the vehicle was serviced so fast and ultimately wanted me to decide what I wanted to do when I got there about it. Which of course none of that makes since as he clearly would’ve known the tires were rotated at 4pm when he called me and had plenty of time to fix it in addition to making sure it never happened by telling the technician to not touch the tires in the first place. As I was spending 400$ that day on services and am now being inconvenienced further, I asked what he could do to make this right. Would he address something on the bill today? I told him this doesn’t build trust between us and I have no time to bring the vehicle back on a weekday. I would also rather take it to discount tire at this point because I know I can trust them to listen when I ask them to perform a job. To which his response was how much would discount tire charge. Ultimately I was offered 10% off my next oil change. 9$ is not how you make anything better here. Totally disappointed in the service coordinator and his inability to provide competent service.

HOUSTON, TX

Gary S|2026 Chevrolet Colorado

Confirmed Sales Customer

9/18/2025

Everyone was very polite and professional from the receptionist, sales, finance and service. Everyone went out of their way to answer my questions

Mark Villarreal

9/19/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

League City, TX

Theodore H|2025 Chevrolet Colorado

Confirmed Sales Customer

9/17/2025

Met expectations

TEODOR CARLINO

9/18/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

Houston, TX

Micky W|2023 Chevrolet Blazer

Confirmed Service Customer

9/17/2025

On time and courteous.

9/18/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

LEAGUE CITY, TX

Richard M|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/17/2025

great service.

9/18/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

league city, TX

Michael M|2018 Chevrolet Tahoe

Confirmed Service Customer

9/17/2025

The service was quick. I like the new technology implemented for scheduling appointments.

9/18/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HOUSTON, TX

Dee H|2025 Chevrolet Silverado 2500HD

Confirmed Sales Customer

9/21/2025

Friendly & low pressure

Ana Villa

9/22/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

League City, TX

Michael S|2018 Chevrolet Tahoe

Confirmed Service Customer

9/21/2025

Great service.

9/22/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

Alta Loma, TX

John P|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/23/2025

Taylor was excellent very professional and understanding on what i was looking for. He also explain the special and promos very clearly! 10/10 would recommend him ! :)

John Kern

9/24/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Fertitta Chevrolet

Business Response

Houston, TX

Rolisha G|2025 Chevrolet Trailblazer

Confirmed Service Customer

9/27/2025

My service advisor was very knowledgeable friendly and helpful

9/28/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

Webster, TX

Mark J|2023 Chevrolet Corvette Z06

Confirmed Service Customer

9/29/2025

Everything was great and very quickly done!

9/30/2025

We’re glad to hear everything went great and was handled quickly—that’s the kind of service we love to deliver. We’ll be ready to help just as smoothly next time you visit!

Business Response

League City, TX

Allan R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/21/2025

Excellent service. Keep it up boys.

9/22/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

League City, TX

Sherry F|2022 Chevrolet Equinox

Confirmed Service Customer

9/23/2025

I had an appointment; I was checked in at my arrival. The service man was efficient and helpful and attentive to my needs. The waiting time was what I expected.

9/24/2025

Hi, we are so pleased you enjoyed your visit to Fertitta Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

David A|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/25/2025

Natalie made the new purchase a smooth easy process. She was able to get me the best deal under limited circumstances.

Natalie Hill

9/26/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

Tomball, TX

Karry F|2023 GMC Canyon

Confirmed Service Customer

9/29/2025

Service was completed in the time I was told. Very nice service

9/30/2025

Completing your service in the promised time while providing nice, attentive care is exactly what we strive for. We’ll keep making every visit just as efficient and welcoming!

Business Response

HOUSTON, TX

Fay B|2020 Chevrolet Suburban

Confirmed Service Customer

9/30/2025

Great job as always! Staff is so super helpful! Good job!

10/1/2025

Your recognition means the world to us, and we’re thrilled our staff continues to make your visits so helpful and enjoyable. Wishing you a fantastic day!

Business Response

Saratoga, CA

Kyle B|2026 Chevrolet Equinox

Confirmed Sales Customer

10/8/2025

Zach and Jeff did an awesome job helping find a vehicle that met my needs.

Zach Malitz

10/9/2025

Hello, we're happy to hear you had such a positive experience with our staff! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Dayton, TX

Michael B|2024 Chevrolet Malibu

Confirmed Service Customer

10/8/2025

Staff were friendly and accommodating with my schedule. Thank you Michael Black

10/9/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

HOUSTON, TX

Sarah M|2026 Chevrolet Traverse

Confirmed Sales Customer

10/8/2025

.

Jared Gaspard

10/14/2025

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

Nacogdoches, TX

Frank B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/8/2025

Super easy to complete the sale and Andrew, my salesman was ready for me when I got there.

Andrew Reyes

10/9/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

HOUSTON, TX

Stephen E|2023 Chevrolet Tahoe

Confirmed Service Customer

10/6/2025

Service was completed in a reasonable amount of time. Waiting area is comfortable

10/7/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fertitta Chevrolet. We hope you have a great day!

Business Response

PASADENA, TX

Brandon F|2016 GMC Canyon

Confirmed Service Customer

10/8/2025

Bernard did a good job keeping me informed and talking me through repair options.

10/9/2025

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

LEAGUE CITY, TX

Donnell D|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Prompt service related to programming my new key fob. Thanks

10/9/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

SEABROOK, TX

Michael C|2024 Chevrolet Colorado

Confirmed Service Customer

10/9/2025

It was great having the mobile service come to my house.

10/11/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

TEXAS CITY, TX

Amber S|2024 Chevrolet Tahoe

Confirmed Service Customer

10/9/2025

Friendly enough but recommended a cabin air filter and I had just changed it. Was then told that it was just recommended based on mileage and not because someone actually looked at it. Also, absolutely NO wiper fluid was added and I was assured that it would be. Mediocre at best.

league city, TX

Dustin G|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/9/2025

Very fast diagnosis. Reasonable price. Great work

10/11/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

WEBSTER, TX

Patrice C|2025 Chevrolet Trailblazer

Confirmed Service Customer

10/10/2025

The Service employee was very courteous and my car was serviced quickly!

10/11/2025

Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!

Business Response

HOUSTON, TX

Suzanne C|2026 Chevrolet Trax

Confirmed Sales Customer

10/13/2025

Andrew (salesman) listened to what I wanted in a car.

Andrew Reyes

10/14/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

League City, TX

Jason A|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/13/2025

Great experience! Very professional and efficient process. I was out of the dealership in a few hours with a new car.

Christopher Dominguez

10/14/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

League City, TX

William H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/9/2025

It went great

Andrew Reyes

10/11/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

League City, TX

Roxanne R|2025 Chevrolet Equinox

Confirmed Service Customer

10/9/2025

The past two times I’ve gone to get my car serviced, it has been a great experience and great customer service. Juan is always very welcoming and a friendly face. Thank you !

10/11/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

webster, TX

Andrea S|2026 Chevrolet Traverse

Confirmed Sales Customer

10/13/2025

Brett, Chris & everyone else made the transition from my old traverse to a new one, so smooth!

Christopher Dominguez

10/14/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

League City, TX

Orville B|2025 Chevrolet Equinox

Confirmed Service Customer

10/13/2025

Had a vibration and noise that was hard to find. Had a software update and it took care of my issue. Great service and communication/

10/14/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LA PORTE, TX

Paul C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/14/2025

Professional, courteous, did a great job.

10/15/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fertitta Chevrolet! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

LEAGUE CITY, TX

Matt B|2022 Chevrolet Malibu

Confirmed Service Customer

10/14/2025

The price of oils changes has gotten really high. I will be doing my own due to the high prices.

MONT BELVIEU, TX

Agustin B|2025 Chevrolet Colorado

Confirmed Sales Customer

10/14/2025

I had a great experience at the dealership.

John Kern

10/15/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Fertitta Chevrolet

Business Response

Webster, TX

Christina H|2023 Chevrolet Malibu

Confirmed Service Customer

10/15/2025

The young man that attended me was very helpful and very.

10/16/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HOUSTON, TX

Camille B|2013 Chevrolet 1500 Avalanche

Confirmed Service Customer

10/16/2025

Very upset that we were told that Fertitta Chevrolet will no longer be honoring the VIP Norman Frede program for 20 dollar oil changes for the life of the vehicle for my Chevy Avalanche that we purchased brand new from the dealership. The consumer is not at fault for the dealership changing ownership so should not be penalized by removing a program that was in place prior to the change. It would go a long way for Fertitta to honor this program under the same terms we agreed to when we purchased the vehicle, but sadly, it seems Fertitta does not care about the customer or their hard earned money. I will be finding a different place to service my vehicle after all these years unfortunately due to this poor customer service decision by Fertitta

10/17/2025

Thank you for your feedback. We completely understand your concern regarding the Norman Frede VIP program. While we were unable to continue that specific program under the new ownership, we did honor your last oil change at the price Norman Frede agreed to and also provided a Landry’s Gift Card as a token of our gratitude for your loyal business over the years. We truly appreciate the long relationship you’ve had with the dealership and hope to have another opportunity to serve you in the future.

Business Response

PASADENA, TX

Beau L|2023 Chevrolet Trailblazer

Confirmed Service Customer

10/16/2025

Thank you for a great experience!

10/17/2025

Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

BACLIFF, TX

Tracy M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/17/2025

Always very professional and kind.

10/18/2025

Thank you for your feedback! Being professional and kind is at the heart of what we do, and we’re happy it made your visit a positive one. We look forward to welcoming you again on your next visit!

Business Response

Friendswood, TX

Osama A|2025 Chevrolet Tahoe

Confirmed Service Customer

10/17/2025

Service rep was very courteous and helpful. My wait time was very reasonable.

10/18/2025

We’re delighted your service visit was courteous and efficient! Keeping wait times reasonable while providing excellent care is always our goal. We’re here for you anytime you need us!

Business Response

Webster, TX

Lori S|2024 Chevrolet Tahoe

Confirmed Service Customer

10/17/2025

Everything went smoothly

10/18/2025

It’s wonderful to hear everything went smoothly! We strive to make every visit effortless and enjoyable, and we look forward to providing the same experience next time.

Business Response

League City, TX

Berlin C|2026 Chevrolet Equinox

Confirmed Sales Customer

10/17/2025

This is our 4th vehicle that we have bought from this dealership, it has always been a good experience working with the dealership. Natalie Hill was very pleasant to work with, she was very knowledgeable about the Equinox, and she made the process flow so smooth, great working with her. Another reason for dealing with Fertitta is the service department, always have a good experience working them.

Natalie Hill

10/18/2025

Wow—your loyalty means the world to us! We’re thrilled Natalie Hill and our service team helped make your 4th vehicle purchase seamless and enjoyable. Thank you for trusting Fertitta, and we look forward to many more excellent experiences together!

Business Response

TEXAS CITY, TX

Albert B|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/18/2025

Customer Service was excellent. Jacob was very attentive and promptly addressed my vehicle issues, and the required service was accomplished in a timely manner.

10/19/2025

We’re delighted Jacob made such a strong impression with his attentive service and quick follow-up! It’s that kind of care and professionalism that turns vehicle service into genuine peace of mind.

Business Response

FRIENDSWOOD, TX

Braulio A|2025 Chevrolet Colorado

Confirmed Sales Customer

10/21/2025

Andrew made purchasing our new car a completely stress-free experience. He went above and beyond to ensure we got exactly what we wanted, and his knowledge and professionalism made the entire process smooth and enjoyable.

Andrew Reyes

10/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Congratulations on your new vehicle, Braulio! Thank you again for choosing Fertitta Chevrolet and we hope to see you again.

Business Response

League City, TX

John M|2026 Chevrolet Equinox

Confirmed Sales Customer

10/13/2025

Natalie Hill was so great and helped me with the entire process. She made it so easy and quick.

Natalie Hill

10/14/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

Houston, TX

Ricky T|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/14/2025

Service was excellent. Customer service was exceptional!

10/15/2025

Thank you for choosing Fertitta Chevrolet as your first choice for all your automotive needs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

FRIENDSWOOD, TX

Shelby R|2026 Chevrolet Trax

Confirmed Service Customer

10/15/2025

Shuttle service was excellent. Service was completed as promised on time. Did not receive instructions on how to set up the new rear view mirror link to garage door opener. When I asked , was told to look up part number on you tube.

Texas City, TX

Bernard M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/16/2025

Great experience as always. 4th vehicle purchased from Andrew.

Andrew Reyes

10/17/2025

Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

HOUSTON, TX

Greg D|2019 Chevrolet Corvette

Confirmed Service Customer

10/16/2025

The people in the service department were very friendly and professional, made it easy to get my vehicle repaired quickly.

10/17/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

DICKINSON, TX

Steven B|2019 Chevrolet Corvette

Confirmed Service Customer

10/17/2025

Very nice and clean dealership. Brandi Whatley was very helpful and friendly. I really like the Fertitta sales staff and service department.

10/18/2025

We’re thrilled to hear you enjoyed our clean dealership and found Brandi Whatley so helpful and friendly! The Fertitta Chevrolet team takes pride in creating a welcoming experience, and we look forward to seeing you again soon for another great visit.

Business Response

LEAGUE CITY, TX

Brent W|2017 Chevrolet Tahoe

Confirmed Service Customer

10/20/2025

My Tahoe went in to have the hood repainted. Came out brand new looking. Price was reasonable for the work done. I am having to bring it back this week for the paint and body manager to look at one section that looks a little different. But still overall pleased with the work done. I have used this dealership for most of the work done on this Tahoe.

10/21/2025

Thank you for sharing your detailed feedback about your Tahoe’s repaint! We’re thrilled to hear it came out looking brand new and that you were pleased with the results. We appreciate your trust and loyalty through the years, and we’ll make sure the paint and body manager takes great care of that final touch. We look forward to keeping your Tahoe shining for many miles ahead!

Business Response

PASADENA, TX

Sherri V|2020 Chevrolet Sonic

Confirmed Service Customer

10/21/2025

Jon and his service tear are excellent. Jon is a person you can trust with your car repairs, kind and honest. I always take my vehicle to that service center.

10/23/2025

Hi there, thank you; we appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

webster, TX

Kevin F|2025 Chevrolet Tahoe

Confirmed Service Customer

10/21/2025

Good service and in a timely fashion

10/22/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAN LEON, TX

Joe G|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/21/2025

My Chevy Truck would not start in mornings. The truck would occasionally start in the afternoons. Your dealer service did not solve the problem. I am returning the truck today for your second chance to resolve the problem. I think it is a faulty starter motor solenoid (as I have had this happen to me while owning other vehicles.

10/21/2025

Thank you for letting us know. I’m sorry the issue wasn’t resolved the first time, and I understand how frustrating a starting concern can be. We appreciate you bringing the truck back and will take a deeper look, including checking the starter and solenoid as you mentioned. Our service manager will be in touch in order to learn more about how to make sure we have this corrected for you. We appreciate the opportunity to make this right.

Business Response

FRIENDSWOOD, TX

Joni S|2018 Chevrolet Equinox

Confirmed Service Customer

10/22/2025

Everything was great until I found out my VIP oil changes will no longer be 9.99. I never received notice this was happening. Rather your service department had to tell me.

HOUSTON, TX

William K|2024 Chevrolet Suburban 1500

Confirmed Service Customer

10/22/2025

Fast, efficient, got the job done

10/23/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

LEAGUE CITY, TX

Rajean M|2025 Chevrolet Blazer

Confirmed Service Customer

10/23/2025

It was perfect

10/24/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

Houston, TX

Elizabeth M|2020 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

Got my state inspection done quickly without any issues and it was under twenty dollars! Very pleased with how fast and courteous they staff was in the short time it took.

10/25/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

LEAGUE CITY, TX

Erica R|2023 Chevrolet Traverse

Confirmed Service Customer

10/28/2025

We were suppose to get a tire rotation and never did. I know we didn’t pay for this but this is include the bummer to bummer inspection. Truly disappointing

LEAGUE CITY, TX

John R|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

10/23/2025

Had an appointment at10:00 AM, was met at my vehicle where the service writer took my keys and information and secured me a ride home. Later I received a text with a link to a status website where I could check the status of repairs on my Silverado pick up. The website showed an invoice for repairs, very reasonable. I called Bernard who advised that my truck was ready. One day service for what I worried would be a major repair.

10/24/2025

Thank you for sharing your experience! We’re glad to hear that your visit went smoothly and that our team kept you informed throughout the process. It’s great to know the repair was completed efficiently and at a reasonable cost. We appreciate your trust and look forward to serving you again!

Business Response

LEAGUE CITY, TX

William H|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/24/2025

⭐️⭐️⭐️⭐️⭐️ Amazing Experience at Fertitta Chevrolet! I had an absolutely outstanding experience at Fertitta Chevrolet! From the moment I walked in, the entire team made me feel welcome and valued. The staff was friendly, knowledgeable, and never pushy — they really took the time to understand what I was looking for and helped me find the perfect vehicle. The whole process, from test-driving to financing, was seamless and stress-free. Everything was handled with honesty and transparency, and I left feeling completely confident in my purchase. My new car runs perfectly, and I couldn’t be happier with it! Huge thanks to the Fertitta Chevrolet team for going above and beyond — I’ll definitely be recommending them to friends and family, and they’ve earned a lifelong customer.

Jared Gaspard

10/25/2025

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

The Woodlands, TX

Jose O|2023 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

Quick and an exemplary job well done. Hopefully, the electronic module doesn’t go out again.

PASADENA, TX

Denise S|2024 Chevrolet Blazer

Confirmed Service Customer

10/24/2025

When I made the appt they told me the charge was 95$ which included tax. But I paid more than that cause they added a shop fee on top of that and charged a surcharge for using credit card. Surely you should disclose that. So in fact it was more than 95$

BAYTOWN, TX

Brennden H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/24/2025

Natalie scheduled my appointment and Mark helped me out with my 3-point inspection and oil change once I got there. After forgetting to get an itemized inspection report he promptly emailed it to me so I could print it out. Great experience!

10/25/2025

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

TIKI ISLAND, TX

Michael G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/28/2025

All of the employees helping us purchase our new vehicle were friendly, knowledgeable, and down to earth. They made the whole process pain free!

Christopher Dominguez

10/29/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Michael! We look forward to helping again in the future. Best wishes, Fertitta Chevrolet

Business Response

Pasadena, TX

Phyllis A|2025 Chevrolet Equinox

Confirmed Service Customer

10/28/2025

Everything went smooth from check-in to checkout.

10/30/2025

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

Texas City, TX

Adela M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/29/2025

Muy amables

Carmen Avelar

10/29/2025

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!

Business Response

Pasadena, TX

Kenneth G|2000 Chevrolet Corvette

Confirmed Service Customer

10/29/2025

Outstanding service taking on a difficult repair for a Corvette completed in 50% less time than I anticipated with a level of expertise that was beyond my expectations. The service department responded to my requests for which I was anticipating getting a hard time over - not so. I was very impressed by the overall effort of the repair.

10/29/2025

Wow—thank you for sharing such detailed feedback! We’re glad your Corvette repair exceeded expectations and was completed efficiently. Your recognition of our team’s expertise and willingness to respond to your requests truly means a lot, and we’ll be ready to provide the same outstanding service for every challenging repair in the future.

Business Response

HOUSTON, TX

Michael W|2024 Chevrolet Corvette

Confirmed Service Customer

10/29/2025

Very professional

10/29/2025

Thank you for recognizing our professionalism! Delivering service that’s both competent and courteous is always our goal, and we’ll continue to provide that same level of care on every visit.

Business Response

League City, TX

Bobby L|2025 Chevrolet Blazer

Confirmed Service Customer

10/29/2025

I got my oil changed and made a joke to my service advisor that I could not pick up my car if it was still dirty. When I made it back to the dealership to pick up my car it had been cleaned inside and out!

10/29/2025

That’s such a great story—thank you for sharing it! We love when a lighthearted moment turns into a little extra delight, and we’re so glad your car came back spotless inside and out. Surprises like that are our way of saying we appreciate you, and we can’t wait to make you smile again on your next visit!

Business Response

Santa Fe, TX

Alyssa D|2025 Chevrolet Colorado

Confirmed Sales Customer

10/29/2025

Natalie and Jonathan helped us through the whole process . Made it so simple for us to get our dream truck , couldn’t have asked for a better experience with such an amazing dealership!

Natalie Hill

10/29/2025

What a wonderful review—thank you! Natalie and Jonathan will be thrilled to hear they helped make getting your dream truck simple and enjoyable. We’re so glad you had an amazing experience, and we can’t wait to keep providing that same level of care for years to come!

Business Response

Pearland, TX

Yang T|2026 Chevrolet Suburban

Confirmed Sales Customer

10/30/2025

Great shopping experience. My sales guy Andrew was very professional and helping and got me a very great deal. Financial lady also very knowledge and helpful. Overall Great dealership and staff.

Andrew Reyes

10/31/2025

Andrew and our finance team will be thrilled to hear your kind words! It’s wonderful to know your experience was smooth, professional, and rewarding. We can’t wait to welcome you back for your next visit—we’re here for you anytime you need us!

Business Response

Webster, TX

Carol M|2024 Chevrolet Traverse

Confirmed Service Customer

10/30/2025

Friendly

10/31/2025

Sometimes a single word says it all—thank you for calling us friendly! It’s a joy to serve great customers like you, and we look forward to welcoming you back again soon.

Business Response

LA PORTE, TX

Gregory C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/31/2025

After looking at the history of my family buying from Norman Frede it was a no brainer to continue to buy at a home town dealership. Working with Lance Haddock was one of the best decisions. From start to finish Lance was the keeping us updated on the transit of the truck.

Lance Haddock

11/1/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Fertitta Chevrolet! We sincerely value your business and look forward to your next visit. Take care!

Business Response

Baytown, TX

Chance F|2026 Chevrolet Equinox

Confirmed Sales Customer

11/2/2025

Anytime I had a question I got a response back for Kyle Scheck in a timely manner with a general explanation of the features of the car and if needed a more in depth explanation of the features if asked. Overall, it was an excellent service.

Kyle Scheck

11/3/2025

Hello, we're happy to hear you had such a positive experience with our staff! We do hope we can be of assistance in the future. Take care!

Business Response

Spring Branch, TX

Larry S|2026 Chevrolet Traverse

Confirmed Sales Customer

11/3/2025

Everyone at the dealership was friendly and showed a sincere interest in helping us and answering our questions.

Ana Villa

11/3/2025

We’re so pleased to know our team’s friendliness and sincere attention made a difference! Taking time to truly listen and help is at the heart of what we do — and we’ll be here with the same warm welcome on your next visit!

Business Response

FRIENDSWOOD, TX

Thomas F|2026 Chevrolet Suburban

Confirmed Sales Customer

11/3/2025

Very Professional dealing with Salesmen KYLE SCHECK and Sales Manager, Lenny Gordon. Wonderful experience all around.

Kyle Scheck

11/3/2025

Kyle and Lenny will be thrilled to hear your feedback! Professionalism and a smooth sales experience are top priorities for our team, and we look forward to giving you that same outstanding experience in the future.

Business Response

Galveston, TX

Richard R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

11/4/2025

Quick and friendly staff.

Jared Gaspard

11/4/2025

Thank you for noticing our quick and friendly team! We take pride in making sure every visit is efficient and welcoming — because your time and comfort truly matter to us.

Business Response

Houston, TX

Carol T|2025 Chevrolet Equinox

Confirmed Service Customer

11/5/2025

The service person was great, Brandy kept me informed about my car, and she even called me later to let me know that she knew that I was charged for my oil change when that was free and that she would be crediting my credit card for the oil change.

11/5/2025

Thank you so much for sharing this! Brandy will be glad to hear your appreciation—her attention to detail and follow-through truly shine here. We’re so glad she could make things right and keep your trust along the way!

Business Response

League City, TX

Susan B|2026 Chevrolet Equinox

Confirmed Sales Customer

10/31/2025

Very thorough, thoughtful, gave me the best deal I could have gotten, answered all my questions. Overall much less stressful than past car buying experiences.

Zach Malitz

11/1/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

La Porte, TX

Ciara T|2026 Chevrolet Trax

Confirmed Sales Customer

11/1/2025

Kyle was very helpful and made the process very smooth

Carmen Avelar

11/2/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

Baytown, TX

Manuel R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

11/2/2025

Natalie and Kevin were amazing helping get the truck that I wanted and answered all my questions. Natalie demonstrated all the features on the vehicle which made my decision easier to get She was very professional and always asked me questions about what I was looking for All around the experience was amazing and I will be back in the future if I ever need another vehicle

Natalie Hill

11/3/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Fertitta Chevrolet. We sincerely value your business and look forward to your next visit. Take care!

Business Response

Houston, TX

Michael M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/3/2025

Friday afternoon I received a text from my Chevrolet app that my battery needed service. Concerned about going out of town that weekend I immediately contacted the service department and they were able to work me in on short notice and replace a weak battery. Relief while traveling over the weekend. Thanks!

11/3/2025

We’re so happy we could accommodate your battery replacement on short notice! Knowing you were able to travel with peace of mind makes our day. Safe travels, and we’ll be here for any future needs along the way!

Business Response

KEMAH, TX

Joyce A|2023 Chevrolet Blazer

Confirmed Service Customer

11/3/2025

Fast, easy and price as provided before service.

11/3/2025

We’re glad your service was fast, easy, and exactly as expected! Reliable and transparent service is what we pride ourselves on, and we’ll keep that standard ready for your next visit.

Business Response

HOUSTON, TX

George M|2016 Chevrolet Corvette

Confirmed Service Customer

11/5/2025

Brandi did a great job of getting me checked in and letting me know when the car was almost ready. Brent did his usual excellent job of servicing the car, I think he's the only person who has serviced my car since I bought it. The downside is that I had a 9:30 appointment and the car was not put in the service bay until after 10:00!

HOUSTON, TX

Curtis J|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/12/2025

Everyone was so nice and generous. The sales manager was great. The car salesman was extremely nice. I enjoy my experience and I love my truck.

Natalie Hill

11/13/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

Webster, TX

Linda K|2026 Chevrolet Equinox

Confirmed Sales Customer

11/5/2025

Best car buying experience I have ever had. My salesman, Zachary Marita, listened to the kind of car I wanted, what I expected on my trade-in and pricing of the new car. Would recommend Fertitta to my family and friends.

Zach Malitz

11/5/2025

We’re overjoyed to hear you had the best car-buying experience ever! Zachary will be thrilled to know his attentive approach made such a difference, and we truly appreciate your recommendation. We look forward to helping your family and friends find their perfect rides too!

Business Response

Pasadena, TX

Anna B|2025 Chevrolet Equinox

Confirmed Service Customer

11/6/2025

Mobile Auto Service oil and filter changed. Young man very knowledgeable and pleasant.

11/7/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SANTA FE, TX

Allyson L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/10/2025

Super quick turn around guys were informative!!

11/11/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LEAGUE CITY, TX

Keith M|2023 Chevrolet Suburban 1500

Confirmed Service Customer

11/12/2025

Absolutely fantastic quick and easy

11/13/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

SEABROOK, TX

Bryan L|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/14/2025

The technicians are the only reason that I continue to use this dealership and give it four stars. The service department needs to make changes such as communicating with customers in a timely manner and not promising what or a timeline that they cannot deliver. I do appreciate the fact that they will give courtesy loaner vehicles now as I was tired of calling for a ride or being stuck at home losing out on making extra income.

LEAGUE CITY, TX

Joseph S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/15/2025

Very respectful and nice quick

11/16/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

HOUSTON, TX

Robert J|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/17/2025

Oil changes are too expensive.

PASADENA, TX

Gerry L|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/19/2025

The salesman Kyle Scheck was very accommodating and knowledgeable about the truck i purchased. He was also very patient, as we explored all my options. Ns. Amy in finance was very polite and informative.

Kyle Scheck

11/20/2025

Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

La Porte, TX

Cindy S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/20/2025

Even on a very busy day Chaise was very professional and in control. We always enjoy the staff as they are friendly and always a great job!

11/21/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

LA PORTE, TX

Pat B|2024 Chevrolet Tahoe

Confirmed Service Customer

11/14/2025

All went great

11/15/2025

Hi there, thank you so much for your positive comments about Fertitta Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Houton, TX

Johnny G|2023 Chevrolet Suburban 1500

Confirmed Service Customer

11/16/2025

They worked on my suburban real quick

11/17/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

PASADENA, TX

David S|2026 Chevrolet Equinox

Confirmed Sales Customer

11/18/2025

Friendly and helpful.

Jared Gaspard

11/19/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fertitta Chevrolet! We hope you have a great day!

Business Response

Friendswood, TX

Brent W|2023 GMC Sierra 1500

Confirmed Service Customer

11/19/2025

Easy to schedule. Quick service

11/20/2025

Thank you for your feedback! We’re glad to hear that scheduling and service were quick and convenient for you. We look forward to serving you again!

Business Response

LEAGUE CITY, TX

Cherie G|2026 Chevrolet Equinox

Confirmed Sales Customer

11/19/2025

I was met by a sales girl who came out of the dealership to help me out of my car. I use a walker. She was wonderful and so helpful. Everyone I worked with went out of their way to make things work for me. It was like a miracle deal and I left with a new 2026 Equinox. Thank you to all.

Whitney Villanueva

11/20/2025

Thank you for sharing your experience! We’re thrilled to hear that our team was able to assist you and make the process smooth and enjoyable. Congratulations on your new 2026 Chevrolet Equinox, and we appreciate your kind words!

Business Response

Texas City, TX

Mary-Angelique L|2026 Chevrolet Trax

Confirmed Sales Customer

11/19/2025

Great customer service

Christopher Dominguez

11/20/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

Texas City, TX

Jason C|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/21/2025

They were able to diagnose the problem and contact me with the fix. This was after I made a repair myself, they were able to complete the remaining problems in a timely manner. My vehicle is performing perfectly now.

11/22/2025

Thank you for the insightful and appreciative review—diagnosing the problem and getting your vehicle performing perfectly is exactly the kind of service we aim to deliver, and we’re thrilled it worked out so well.

Business Response

LEAGUE CITY, TX

Larry F|2026 Chevrolet Equinox

Confirmed Sales Customer

11/22/2025

Friendly and enjoyable car buying experience. Natalie and Brett are the best.

Natalie Hill

11/23/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Larry! We look forward to helping again in the future. Best wishes, Fertitta Chevrolet

Business Response

Alvin, TX

Bill R|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/20/2025

I recently had some body work and paint after some road debris damaged below a door panel and gouge in aluminum wheel. Work was done in a timely manner and the finished paint and body work was done so well everything looks like new.

11/21/2025

Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!

Business Response

Houston, TX

George F|2026 Chevrolet Equinox

Confirmed Sales Customer

11/21/2025

All involved were polite, professional, and made the process of purchasing a new car easy.

Nathan Cook

11/22/2025

Your smooth and confidence-filled review means a lot—our team takes pride in making the buying process easy, professional, and pleasant, and we’re glad it all came together seamlessly for you.

Business Response

LEAGUE CITY, TX

Sarah H|2020 Chevrolet Equinox

Confirmed Service Customer

11/23/2025

Customer service was great. They finished quickly. The price was higher than the last time I had oil change and tire rotation.

11/24/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

WEBSTER, TX

Lonne N|2026 Chevrolet Corvette

Confirmed Sales Customer

11/24/2025

Dealership experience was great Chris did a very good job putting the deal together. Although it isn't a dealership issue my main and continuing complaint is the discontinuation of a proper owners manual with the Corvette. Dealership might look into providing one if GM is too frugal to do it. Toaster ovens come with instructions. Something as complex as a 76,000 car should too.

LEAGUE CITY, TX

Brian P|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/25/2025

Always great service. No long wait.

11/26/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LA PORTE, TX

Roberts B|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

11/25/2025

The service I received was excellent but it was not at your dealership. It was mobile service that came to my residence. The technician and the service he provided was above and beyond my expectations.

12/1/2025

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

Webster, TX

Johnny G|2023 Chevrolet Suburban 1500

Confirmed Service Customer

11/26/2025

Everything went great and fast service

11/27/2025

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

PASADENA, TX

Rob R|2007 Chevrolet Silverado

Confirmed Service Customer

11/27/2025

Personalized customer service from parts, auto service, & fleet departments.

11/28/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

KEMAH, TX

Thomas D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/25/2025

Brett Barr did an excellent job! The sale went seamlessly with no issues. Great job!

Brett Barr

11/26/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HITCHCOCK, TX

Teddy B|2024 Chevrolet Tahoe

Confirmed Service Customer

11/26/2025

Great timely service!

11/27/2025

Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!

Business Response

Houston, TX

Stephen G|2024 Chevrolet Suburban 1500

Confirmed Service Customer

11/26/2025

Mobile service performed. Very well done!

11/27/2025

Hi, we're so happy we were able to help you out! Thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

SEABROOK, TX

Ray R|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

11/26/2025

Informative and kept me updated with the progress of the service maintenance

11/27/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Houston, TX

Bailee C|2024 Chevrolet Traverse

Confirmed Service Customer

12/3/2025

Wonderful service, it’s always a good experience!

12/4/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fertitta Chevrolet. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

LEAGUE CITY, TX

Kristen F|2024 Chevrolet Traverse

Confirmed Service Customer

12/4/2025

Asked for oil change, came back 4/5 hours later to pick up my car just for them to tell me they didn’t do an oil change. So they did absolutely nothing with my car. Waste of my time , will never come back.

12/4/2025

Thank you for sharing this with us, and I’m very sorry for the experience you had. You should never have to return hours later only to find out that your vehicle wasn’t touched, and we understand how frustrating and disappointing that is. Our service director will be calling you shortly to learn more and work to rectify this situation so we can keep you as a valued customer. We appreciate the opportunity to make this right.

Business Response

Pearland, TX

Danielle A|2023 Chevrolet Traverse

Confirmed Service Customer

12/4/2025

Quick and Easy service!!

12/5/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

houston, TX

Henry M|2020 GMC 1500 Sierra

Confirmed Service Customer

12/5/2025

Great customer service

12/6/2025

Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!

Business Response

Pasadena, TX

Mani M|2025 Chevrolet Corvette Z06

Confirmed Service Customer

12/6/2025

It was fast and quick thank you

12/7/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LEAGUE CITY, TX

Rudy G|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/28/2025

Service was excellent. Had a oil change ,tire rotation and also new wiper blades. everything went well.

11/29/2025

Hi, we are so happy to read such a great review about Fertitta Chevrolet! We're looking forward to your next visit with us!

Business Response

LA PORTE, TX

Ivan L|2026 Chevrolet Traverse

Confirmed Sales Customer

12/2/2025

The whole buying experience exceeded my expectations; superior team!

Kyle Scheck

12/3/2025

Hi there, thank you for taking the time to leave a review for us at Fertitta Chevrolet. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!

Business Response

La Marque, TX

Christopher L|2026 Chevrolet Colorado

Confirmed Sales Customer

12/2/2025

Wonderful overall experience with Zach and the rest of the team

Zach Malitz

12/3/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Fertitta Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

League City, TX

Kenneth T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/3/2025

Everyone was so helpful and nice,Chris D. Went above and beyond!!!

Christopher Dominguez

12/4/2025

Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit! Best wishes, Fertitta Chevrolet

Business Response

Friendswood, TX

Mark P|2026 Chevrolet Suburban

Confirmed Sales Customer

12/3/2025

Excellent

Andrew Reyes

12/4/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

League City, TX

Danielle D|2025 Chevrolet Equinox

Confirmed Service Customer

12/10/2025

Mobile service was a huge help! I didn’t have to sit in the waiting room for service with a sick 3year old. Thank y’all for providing mobile service!

12/11/2025

Thank you for your feedback! We’re so glad our mobile service was able to make things easier for you, especially with a little one who wasn’t feeling well. It’s great to know the convenience made a difference. We appreciate you choosing us and are always here to help however we can!

Business Response

Alvin, TX

Andrew C|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/10/2025

Great job as usual.

12/11/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

SEABROOK, TX

Mary P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/13/2025

I had visited and met Natalie previously, so we went back and they had a truck that fit what I had in mind. We bought the loaner truck. Still great service and pleasant atmosphere as when the dealership was owned by Frede. 4 vehicles from this location over time.

Natalie Hill

12/14/2025

Hi there, thank you so much for your positive comments about Fertitta Chevrolet! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

Manvel, TX

Monica H|2026 Chevrolet Traverse

Confirmed Sales Customer

12/10/2025

Always a great experience

Brett Barr

12/11/2025

Thank you so much for your kind words and continued trust! We're thrilled to hear that your experience has been consistently excellent, and we truly appreciate your feedback. We look forward to continuing to assist you with your vehicle needs!

Business Response

ALVIN, TX

Michael K|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

12/11/2025

A little disappointed since the change in ownership! First, I purchased my vehicle from Frede and all of my maintenance has been done there but now Fertitta cannot access any of my maintenance records from the past 7 years! Second, it seems like the dealership is too busy to provide the level of service I am used to!

LEAGUE CITY, TX

Mary S|2026 Chevrolet Equinox

Confirmed Sales Customer

12/12/2025

It was a great buying experience. Zack was professional, kind and very patient. Through question and answers he found the perfect car for me. I was impressed with his brand knowledge. I had many questions and he answered and explained in detail until I understood and could determine the car I wanted . I would recommend Zack without hesitation. You too will have a good buying experience.

Zach Malitz

12/13/2025

We’re thrilled Zack made your buying experience so positive! His patience, professionalism, and knowledge made finding the perfect car smooth and informative, and we appreciate your recommendation.

Business Response

League City, TX

Naoyuki K|2025 Chevrolet Equinox

Confirmed Service Customer

12/15/2025

I was told that I would receive an update on the progress on the day I dropped off the car, but I did not hear anything that day. Even the next day, I had to call several times before I finally got a response. I wasn’t trying to rush the work; I simply wanted to know the status. In addition, regarding the dirt on the underside of the car, I was informed that no cleaning had been done because they did not have a pressure washer. That explanation left me feeling frustrated, wishing they could at least provide some support by wiping the areas that could be reached by hand. After all, ordinary people like us cannot lift the car and check the underside ourselves.

12/15/2025

Thank you for sharing this with us. I sincerely apologize for the lack of communication and the frustration it caused. You were absolutely right to expect an update, and we appreciate your patience. I am also sorry for the disappointment regarding the underside of the vehicle. Your feedback is valid and appreciated. Our service director will be calling you shortly to learn more and help address your concerns. Thank you again for bringing this to our attention and for giving us the opportunity to improve.

Business Response

Houston, TX

Ryan W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/16/2025

great service

12/17/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

HOUSTON, TX

Steven H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/17/2025

Thankful for Fertitta Chevrolet experience. Our sales associate, Taylor, made buying our truck fast and easy!

John Kern

12/18/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Lake Jackson, TX

Denise S|2025 Chevrolet Traverse

Confirmed Service Customer

12/15/2025

I utilized the mobile feature for an oil change and tire rotation. I am getting married, and time is not in my favor to sit and get an oil change. This service is a GAME CHANGER! Could not be more grateful. The service technician, Mike, was amazing!

12/16/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

Pearland, TX

Anthony C|2012 Chevrolet Cruze

Confirmed Service Customer

12/15/2025

Great service

12/16/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

WEBSTER, TX

Margaret V|2024 Chevrolet Malibu

Confirmed Service Customer

12/16/2025

Great job!

12/17/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KEMAH, TX

John P|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/16/2025

Quick turnaround for oil change and tire rotation.

12/17/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HOUSTON, TX

Katelyn S|2016 Chevrolet Malibu

Confirmed Service Customer

12/17/2025

Did not top off my washer fluid. Service was slow.

LEAGUE CITY, TX

Joshua K|2026 Chevrolet Equinox

Confirmed Sales Customer

12/17/2025

Fertitta Chevrolet has a good process in buying a vehicle. I highly recommend visiting if you want to be in and out with no hassling.

Jared Gaspard

12/18/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

Friendswood, TX

Merle S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/17/2025

Fast quick and efficient

12/18/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

SANTA FE, TX

David G|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/17/2025

My salesman Brett Barr handled everything and made my purchase a breeze!

Brett Barr

12/18/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HOUSTON, TX

Roy D|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/17/2025

Service tech Dan did an excellent job getting my truck fixed!

12/18/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

TEXAS CITY, TX

Beverly G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/22/2025

always helpful

12/24/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

WEBSTER, TX

Pamela C|2024 Chevrolet Corvette Stingray

Confirmed Service Customer

12/18/2025

fast service Friendly service girl Brandy

12/19/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fertitta Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAN LEON, TX

Rene O|2025 Chevrolet Tahoe

Confirmed Sales Customer

12/22/2025

Amazing customer service and extremely please with my purchasr of my 2025 Tahoe and 2026 silverado. Mark Villarreal was an outstanding salesman and made our purchase super smooth.

Mark Villarreal

12/24/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!

Business Response

Baytown, TX

William Y|2025 Chevrolet Blazer

Confirmed Service Customer

12/23/2025

Timely and quick in and out service!

12/24/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

LEAGUE CITY, TX

Paul C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/24/2025

Always professional, courteous and efficient.

12/25/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LEAGUE CITY, TX

Timothy H|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/26/2025

My entire buying experience was awesome. I found the vehicle online and wanted to take advantage of the year end deals. Trade-in, credit app, total deal all laid out ahead of time through text with dealer rep (Andrew). Once there everything went exactly according to plan. 100% satisfied!

Andrew Reyes

12/27/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

Huffman, TX

Matthew D|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/26/2025

Brett Barr was great and I had a pleasant experience!

Brett Barr

12/27/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

LA PORTE, TX

Marty H|2024 Chevrolet Colorado

Confirmed Service Customer

12/28/2025

First time getting service done here and John my service guy was great! Looking forward to having my truck serviced here from now on....thank you once again.

12/29/2025

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fertitta Chevrolet

Business Response

LEAGUE CITY, TX

Omega Neurology O|2019 Chevrolet Traverse

Confirmed Service Customer

1/1/2026

Excellent

1/2/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

HOUSTON, TX

Jason C|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/22/2025

Awesome response and repair. They had it complete and ready to go before the original scheduled appointment. Thank you for getting me back on the road.

12/24/2025

Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!

Business Response

LEAGUE CITY, TX

Jose R|2026 Chevrolet Equinox

Confirmed Service Customer

12/23/2025

Mobile service, arrived on time appointment window, professional

12/24/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

Houston, TX

Clint L|2018 Chevrolet Trax

Confirmed Service Customer

12/24/2025

The repair was fine, but I left my car on a Wednesday and didn't get it back until the following Tuesday. The repair took about a half a day, but it took most of that time just to get it in a bay to be looked at.

LEAGUE CITY, TX

Billy S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/24/2025

Chaise and Brandi answered all my questions, and so thankful Brandon was able to get me in a loaner! I’m glad I bought my vehicle and got my service done there at Fertitta, super happy!

12/25/2025

Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fertitta Chevrolet!

Business Response

Bacliff, TX

Paul M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/26/2025

It took 5 days to change the battery change, a tire and put an auto start sensor. It took 3 days to decide that it needed. The sensor is entirely too long for a vehicle to be kept in service. For the minor things that were replaced. The service writer's were good. The communication was good. I have no suggestions for the service Writers.

LEAGUE CITY, TX

Clarence M|2018 Chevrolet Impala

Confirmed Service Customer

12/26/2025

Car was running hot due to coolant leak. Mechanic identified the source of leak. replaced the coolant tee, filled with coolant and tested. Now running normal temps.

12/27/2025

Thank you for sharing your experience! We’re glad our mechanic was able to quickly identify and resolve the coolant leak, getting your car back to normal temperatures. We’re committed to providing efficient and reliable service, and we appreciate you trusting us with your vehicle. If you need anything else, don’t hesitate to reach out!

Business Response

DICKINSON, TX

John B|2025 Chevrolet Corvette Z06

Confirmed Service Customer

1/1/2026

1.Car was kept overnight and was very filthy from sitting outside. $150k car treated like a work van. 2. Memory seat still acting up. 3.Service writer wouldn't write up recall part when arrived without an appointment. Had to come back the following day for a 2 minute job.

1/1/2026

Thank you for taking the time to share this feedback. I am very sorry for the condition your vehicle was returned in and for the overall experience you described. A vehicle of that caliber should always be handled with the highest level of care, and we clearly missed the mark. We would appreciate the opportunity to make this right. Our Service Director will be reaching out to you to learn more about what happened, address the unresolved memory seat concern and the recall issue, and ensure this does not happen again. Your experience matters to us, and we want the opportunity to restore your confidence in our service department.

Business Response

dickinson, TX

Ralph B|2015 Chevrolet Tahoe

Confirmed Service Customer

1/1/2026

NO WAIT FOR SERVICE, EVERYTHING HANDLED WELL. GOOD INFORMATION ABOUT SERVICE DONE.

1/2/2026

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LAPORTE, TX

Dale H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/1/2026

No hassle purchase and trade in experience. Highly recommend

Jared Gaspard

1/2/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

HOUSTON, TX

Albert P|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/5/2026

Overall, a positive experience, very satisfied with my purchase, will be back to upgrade another vehicle soon.

Andrew Reyes

1/6/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

League City, TX

Juan P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/6/2026

Great place to bu vehicle. They’re easy to work with.

Natalie Hill

1/7/2026

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

Friendswood, TX

Carlos B|2013 Chevrolet Equinox

Confirmed Service Customer

1/7/2026

Brandi is an excellent advisor! Professional and friendly, offers clear advice on maintenance and options.

1/8/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

Seabrook, TX

Daniel D|2011 Chevrolet Silverado

Confirmed Service Customer

1/8/2026

Tech and advisor were professional and helped me with my vehicle issue.

1/9/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

LEAGUE CITY, TX

James C|2022 Chevrolet Tahoe

Confirmed Service Customer

1/11/2026

Check in was very fast for Tahoe which needed oil change and service check and tire check.

1/12/2026

Hi, we're so happy we were able to help you out! Thank you for choosing Fertitta Chevrolet and we hope to see you again soon!

Business Response

HOUSTON, TX

Reto K|2014 Chevrolet Tahoe

Confirmed Service Customer

1/12/2026

This Time the service was pretty good ,the wait was ok I'm still disappointed nobody got back to me about about the cracked Dashboard. The promised to check the video the made , 3 weeks later the the promised to send it to my e mail , then I called and nothing happened . 10 years with that garage and never had a problem bevor.

HOUSTON, TX

Jesus L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/13/2026

If you would have told me I would be driving around in a 2026 Chevy Silverado Rst 2 weeks ago I wouldn’t have believed you. It started as a simple text of Jared asking if I would like to get my appraisal value on my truck in which I was curious to know how much it was worth. Anyway I go in and get it appraised and to my curiosity it is a value I like and then they showed me the same trim as the truck I got appraised for my 2019 Rst Silverado but the new version and I fell in love with the truck and the new features. Long story short The experience was amazing and great from the beginning to the end Texted Jared back and forth and we finally came up with a deal and bought the truck last Wednesday night finance lady the one that sells the warranty and does the paperwork was amazing as well. Made the whole car buying process easy and not complicated. Same person I bought my traverse in 2025. Anyway if you in the market for a Chevy in which I have bought 3 from this dealership go to Jared G. Nice guy and made my experience easy

Kyle Scheck

1/14/2026

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Jesus! Thank you again for taking the time to let the world know about your positive experience. Best wishes, Fertitta Chevrolet

Business Response

La Porte, TX

Troy S|2026 Chevrolet Silverado 1500

Confirmed Service Customer

1/2/2026

Excellent staff!

1/3/2026

Thank you for your kind words, we’re glad our staff provided excellent service and made your visit enjoyable.

Business Response

League City, TX

Michael S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/5/2026

Great Experience

1/6/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HUMBLE, TX

Jonathan G|2012 Chevrolet Silverado

Confirmed Service Customer

1/6/2026

Chase was very nice, and he got all the work quoted and done quickly. One thing that shocked me in a bad way, is when I purchased the truck in 2012 when the dealership was Norman Frede, I was given a lifetime oil change and lube for $12.99. This time I was told Fertitta has chosen not to honor that agreement. Seriously? I've been buying vehicles from that location since 2004, always had them serviced at that dealership rather than some other options, and spent THOUSANDS upon THOUSANDS of dollars thru the service department. Not honoring that agreement is unacceptable and quite frankly just rude to a long-time customer of 21 years.

PEARLAND, TX

Harry G|2026 Chevrolet Traverse

Confirmed Sales Customer

1/6/2026

Great experience!

Jared Gaspard

1/7/2026

Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!

Business Response

Houston, TX

Andris T|2019 Chevrolet Colorado

Confirmed Service Customer

1/6/2026

Your service advisor, Chaise Merritt, did an excellent job on taking care of my oil change appointment. He was courteous, professional, and very attentive to my recommended services. He explained everything to me in an understanding manner!

1/7/2026

Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Fertitta Chevrolet! We hope to be of service to you again in the future. Take care!

Business Response

DICKINSON, TX

Nicholas M|2021 Chevrolet Traverse

Confirmed Service Customer

1/8/2026

Very quick and friendly service

1/9/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

League City, TX

Curtis G|2023 Chevrolet Trailblazer

Confirmed Service Customer

1/9/2026

AWESOME SERVICE

1/10/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

PEARLAND, TX

Jorge M|2023 Chevrolet Suburban 1500

Confirmed Service Customer

1/11/2026

Muy profesional, rapidez y calidad gracias por su servicio excelente

1/12/2026

Hola, muchas gracias; agradecemos sus comentarios! Queremos agradecerle sinceramente por haber elegido Fertitta Chevrolet y esperamos verle de nuevo pronto.

Anthony W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/14/2026

Quick service, even with them being busy

1/15/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

League City, TX

Lorri A|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/14/2026

Thank you

Andrew Reyes

1/15/2026

You're very welcome! We're glad we could assist you. Thank you for choosing us, and we look forward to seeing you again!

Business Response

Alvin, TX

Matthew L|2026 Chevrolet Colorado

Confirmed Sales Customer

1/15/2026

Easy and professional.

Jared Gaspard

1/17/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HOUSTON, TX

Matthew W|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

1/19/2026

Service was very quick, waiting room was comfortable, and the staff was very friendly. Great service all around.

1/21/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

la porte, TX

Jason S|2016 Chevrolet Corvette

Confirmed Service Customer

1/19/2026

Excellent service

1/21/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOUSTON, TX

Stevie F|2021 GMC Yukon

Confirmed Service Customer

1/15/2026

Friendly fast convenient location

1/17/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

el lago, TX

Rebecca K|2024 Chevrolet Traverse

Confirmed Service Customer

1/15/2026

Great service. Made sure to keep me informed.

1/17/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

Houston, TX

Jeremiah C|2018 Chevrolet Suburban

Confirmed Service Customer

1/16/2026

Had an appointment in the morning, went to drop off vehicle. Service advisor offered to do the services in under an hour because they were slow. I waited for the vehicle and it was approximately 45 minutes.

1/17/2026

Thank you for sharing your experience. We’re glad our team was able to accommodate you and complete the service quickly. We appreciate your feedback and look forward to serving you again.

Business Response

freindswood, TX

William D|2022 Chevrolet Equinox

Confirmed Service Customer

1/16/2026

Appointment was easy Service was on time and quick

1/17/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

HOUSTON, TX

Harry G|2026 Chevrolet Traverse

Confirmed Service Customer

1/17/2026

Great experience from sales to service!

1/19/2026

Hi there, thank you for taking the time to leave a review for us at Fertitta Chevrolet. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Houston, TX

Todd P|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/21/2026

customer service was spot on.

1/21/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

League City, TX